Franklin County - Apalachee Center
Mental Health Counseling • Apalachicola, FL • Since 1948
About
The Apalachee Center is a nonprofit mental health care provider based in Tallahassee, FL, with 12 U.S. offices serving North Florida. Founded in 1948, it offers inpatient and outpatient services for emotional, psychiatric, and substance abuse crises, supported by a clinical staff and governing board. The organization employs about 162 people and reports annual revenue around $16.6 million. Key contact numbers include 800-342-0774 and local lines (850) 523-3333 / (850) 523-3300. For Franklin County (Apalachicola area), there isn’t a listed Apalachee Center facility in that city; services are regionally distributed across North Florida, with the nearest offices and intake generally coordinated through their Tallahassee headquarters and listed Florida locations. If you need the closest office to Franklin County, you may contact their main line to get the exact referral or transport options.
Clinic Type
Mental Health Counseling
Address
159 12th Street, Apalachicola, FL 32320
Phone
850-653-9744
ForensicTeam@ApalacheeCenter.org
Opening Hours
Monday – Friday 8 am – 5 pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Hours
Monday – Friday 8 am – 5 pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Tallahassee): 14 reviews (rating shown on page) (14 reviews)
- Rehab.com / Google Reviews (Tallahassee): 2.17/5 (64 reviews) (64 reviews)
Patients praise
- Community survey respondents reported high satisfaction ratings for staff professionalism, ability to work with different client types, confidentiality, coordination, staff communication, responsiveness, overall quality of care, and community reputation.
- Apalachee describes a commitment to patient safety and quality, including Joint Commission accreditation and a complaint & grievance process.
Common complaints
- Patient reviews describe serious negative experiences including alleged assaults/exposure to other patients or staff, disrespectful treatment, and poor/unprofessional care.
- Some reviews characterize the facility as harmful/uncaring or needing investigations, and report targeted treatment or insufficient assistance.
"“I was assaulted by staff and my intimate areas were exposed to the male nurses...”"
— Yelp (Apalachee Center - Tallahassee)"“This place is horrible I was targeted at this location and they didn't do much of anything to assist me...”"
— Rehab.com (includes Google reviews)"“98% rated the ‘professionalism of staff’ as ‘good’ to ‘excellent’ ... 100% rated ‘confidentiality of services’ as ‘good’ to ‘excellent’...”"
— Apalachee Center Community Health Needs Assessment (2011 survey results)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Apalachee Center, Inc. | Joint Commission International — Mar 30, 2026
- Mental Health & Well-being | Health Resources in Gulf & Franklin ... — Nov 15, 2025
- Apalachee Center Inc - Franklin County Clinic - Feed America — Jul 8, 2026
- Florida State University and Apalachee Center enter partnership to advance behavioral health research - Apalachee Center — Mar 19, 2026
- [PDF] Provider Directory | Capital Health Plan — Jul 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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