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About

ThedaCare is a nonprofit, integrated health care system based in Neenah, WI, serving Northeast Wisconsin with a focus on individualized primary and specialty care. It is part of the Froedtert & the Medical College of Wisconsin academic health system. ThedaCare operates 4 offices in the United States, including Appleton, WI, and provides comprehensive services across hospitals, clinics, and outpatient locations. In Appleton, ThedaCare offers primary care providers within a broader regional network that includes specialty care, integrated care coordination, and access to a large medical system. If you’re seeking Primary Care Providers in Appleton, you’ll be connected to ThedaCare’s Appleton locations as part of their Northeast Wisconsin care network.

Clinic Type

Family Medicine

Address

101 N Commercial Street, Neenah, WI 54956, US

Phone

+18002362236

Email

customersupport@thedacare.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Family Medicine

Team

  • Orlando Angelo Taleon — M.D.
  • Amanda Probasco — P.A.
  • Thomas Duncan — M.D.
  • Katie Harris — N.P.
  • Amanda Janosik — BSN, MSN, FNP
  • Jose Hernandez — M.D.
  • Stephanie Samson — M.S.N.
  • Nicole Van Noie — BSN, MSN, FNP
  • Leah Peterson — MSN, FNP, A.P.R.N.
  • Pamela Schedler — BSN, MS
  • Alaina Tanck — APRN, FNP-BC, BSN
  • Paul Stevens — M.D.
  • Luke Menet — D.N.P., FNP-BC, BSN
  • Kristi Herrick — N.P.
  • Kaylee Hoppe — P.A.
  • Emily Gonnering — M.D.
  • Amber Krueger — P.A.
  • Rachel Savage — N.P.
  • Kelly Mathes — D.O.
  • Rachell Ayers — M.D.
  • Mehgan Ullsperger — B.S., BSN, MSN
  • Renee Bruckner — F.N.P.
  • Stephanie Stoegbauer — A.P.R.N.
  • Mendy Yang — B.S., RN, MSN, RN, MSN, FNP

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TrustAnalytica / Google Reviews: 2.6 out of 5 stars (based on 34 Google reviews) (34 reviews listed for Physicians-Appleton North)
  • US News & World Report: Varies, with many individual providers receiving high patient experience scores (e.g., 5/5) (Multiple sets of reviews ranging from 8 to 83 per provider/category)
  • Yelp (Appleton Medical Center): 16 reviews total (16 reviews)

Patients praise

  • High levels of patient willingness to recommend the facility (90% for the medical center)
  • Positive individual experiences with specific doctors and nurses being kind and attentive
  • Appreciation for modern, clean, and well-equipped facilities
  • Convenient integration of testing/imaging services within the clinic buildings
  • Generally short wait times mentioned by some reviewers

Common complaints

  • Frustration with billing practices, including issues with payment plans and accounts being sent to collections without notice
  • Reports of rude or unprofessional staff interactions
  • Confusing signage and facility navigation, particularly at the Gateway location
  • Concerns about high out-of-pocket medical costs
  • Difficulty maintaining status as an 'established patient' if not seen within specific timeframes

"Dr. Emily Gonnering and her Nurse, Jessica, were very kind. They listened to my concerns, took notes, asked follow up questions, and they both eased my worries..."

LocalityBiz (Review for ThedaCare Physicians-Appleton North)

"ThedaCare employees dont care about their patients and are always so rude... I wouldnt make someone feel worthless when theyre already feeling uneasy, scared or possibly having the worst day of their life."

Better Business Bureau (Patient Complaint)

"The building, on the other hand....It's beautiful, but the signage is horrible. Things either aren't marked at all, or they are very small."

LocalityBiz (Review for ThedaCare Physicians-Appleton Gateway)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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