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About

Fox Valley Surgical Specialists (FVSS) is a privately held medical and surgical practice serving Northeast Wisconsin for over 50 years (founded 1970) and headquartered in Appleton, WI. The team includes fellowship-trained surgeons offering a broad range of services across general, colorectal, endocrine, oncologic, thoracic, and vascular surgery, plus endocrinology, GI endoscopy, and laparoscopy. Notable capabilities include robotic surgery, hepatobiliary/liver/pancreas procedures, interventional endoscopy (ERCP, EUS), and a high-risk breast clinic with risk assessment and imaging. FVSS operates from multiple locations—with its main clinic in Appleton and additional offices across Northeast Wisconsin to provide close-to-home care. Contact: several phone numbers are available (e.g., 920-733-6668, 920-731-8131, 800-574-3872).

Clinic Type

Surgery

Address

2000 E. Milestone Drive, Appleton, WI

Phone

800-574-3872 (toll-free) / 920-731-8131 (local)

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • general surgery
  • hepatobiliary and pancreas liver surgery
  • thoracic surgery
  • colorectal surgery
  • endocrine surgery
  • vascular/endovascular surgery
  • high-risk breast clinic
  • cancer clinic
  • digestive health clinic
  • endocrine clinic
  • vein clinic
  • advance-practice-clinicians (torri-franz-dnp-apnp, ariel-stilp-apnp, christine-arendt-apnp, beau-brackey-dnp-apnp, katie-erstad-apnp, kate-myers-pac, michelle-radtke-apnp-fnpc, emily-dodge-dnp-apnp, shannon-huettl-pac, heather-foster-dnp-apnp)

Technology & Equipment

  • robotic surgery

Team

  • Fellowship-trained surgeons — Clinical leadership

Insurance & Payment

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online bill payment

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Aggregate of Google/Facebook): 4.8/5 (787 reviews)
  • Birdeye (Encircle Health location): 4.9/5 (113 reviews)
  • Fox Valley Surgical Specialists website: 4.9/5 (Over 2,000 reviews (company-claimed))

Patients praise

  • Providers described as thorough, compassionate, and attentive to concerns
  • Positive feedback on bedside manner for specific providers like Kate Meyers and Dr. Bermas
  • Patients appreciate feeling listened to and receiving clear explanations of treatment options

Common complaints

  • Reports of poor or unresponsive customer service and difficulty getting return phone calls
  • Occasional complaints regarding unprofessional or rude front desk staff
  • Some patients noted a lack of warm or fuzzy bedside manner from certain providers, preferring directness instead

"Dr. Bermas and her team were wonderful. I was treated with sensitivity, respect and compassion. Explanations and options for treatment were clear and insightful."

— Patient review on Birdeye

"Terrible customer service. I have been experiencing intense pain... I have left NUMEROUS voicemails requesting a call back... they also do not return phone calls."

— Patient review on Birdeye

"He is direct in terms of communication. If you're in need of warm and fuzzy bedside experience, you may be disappointed."

— Patient review on Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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