Arcadia 57 Wheeler Ave. Family Medicine
Family Medicine • Arcadia, CA
Clinic Type
Family Medicine
Address
57 Wheeler Ave., Unit D, Arcadia, CA 91006
Phone
(800) USC-CARE
pfscustomerservice@med.usc.edu
Opening Hours
Wednesday 8:00 AM – 5:00 PM (hours beyond not fully listed)
Services Offered
Insurance & Payment
We accept a wide range of health insurance plans. Learn More
Languages Spoken
FAQs
Hours
8:00 AM - 5:00 PM (weekdays); Hours may vary by day.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: 4.4 (1 written review)
- Yelp: Not stated in snippet (page shows negative review content) (Not stated in snippet)
- Yahoo Local: 1.0 (Not stated in snippet)
Patients praise
- Friendly, knowledgeable, and kind clinician/patient experience (Zocdoc verified patient)
Common complaints
- Scheduling/appointment cancellations and needing to reschedule multiple times
- Long wait times (often over an hour; suggested to reschedule due to wait)
- Strong dissatisfaction with care/concern for patients (Yelp review language)
"“I have been suffering from a chronic cough for the past month... The day before the appointment, I receive a phone call stating I need to reschedule... The day before the appointment I receive another call stating the Doctor will not be in... The day before the appointment I receive another call stating the Doctor will not be in... I was done with Dr Shuman and Keck Medical Group.”"
— vitals.com – review dated October 23rd, 2023 (Keck Medicine of USC – Arcadia)"“The wait here, Covid or non-Covid, is ridiculously long... an over two hour wait. Average wait in the morning is often over an hour.”"
— local.yahoo.com – review excerpt (Keck Medicine of USC – Arcadia)"“USC they treat you for money, they don't give a hoot about you and how bad you feel and the pain you are in.”"
— yelp.com – review excerpt (Keck Medicine of USC – Arcadia)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Sarah Kim, PA - Physician Assistant in Arcadia, CA — May 14, 2026
- Wilmer E. Garcia Ricardo, MD - Family Medicine - UCLA Health Toluca Lake Immediate Care | UCLA Health — Jan 30, 2026
- Dr. John Quiamas, DO - Family Medicine Doctor in West Covina, CA — May 14, 2026
- Dr. Julia A. Kao, MD - Internal Medicine Physician in Hacienda Heights, CA — May 14, 2026
- About Us – TriValley Medical Associates — Mar 5, 2026
Information sourced from the clinic's website as of July 10, 2026.
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