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About

Summary: - The University of Kansas Health System (KU Health System), also known as KU Med, is a nonprofit academic medical center based in Kansas City, Kansas. It operates under the University of Kansas Medical Center and includes multiple locations and affiliations. - It is a Level I Trauma Center with a wide range of specialties (over 200, including cardiology, orthopedics, neurology, gastroenterology, and more). The system emphasizes education, research, and patient care, with extensive outpatient and inpatient services. - The organization has numerous locations across Kansas (including Lawrence, Topeka, Great Bend) and a presence in Kansas City, KS, and surrounding areas. It serves as a major teaching and research hospital with significant beds, outpatient visits, inpatient admissions, and surgeries annually. The main KU Health System operates primarily in the Kansas City area and other Kansas locations, with the closest major chronic disease and neuromuscular/neurological pain care typically offered at KU Health System facilities in Kansas City, KS, or nearby campuses. For exact services in Arkansas City, you may need to contact KU Health System patient scheduling or check an affiliated hospital in the region. Key contact: KU Health System main lines: 913-588-1227 or 1-913-588-5000. Website: kansashealthsystem.com. If you want, I can search for Arkansas City-specific chronic pain care options within KU Health System or nearby providers.

Clinic Type

Pain Medicine

Address

3901 Rainbow Blvd., Kansas City, KS 66160, US

Phone

913-588-1227

Email

customercare@kumc.edu

Opening Hours

Expanded Urgent Care Hours

Telehealth

Available

Services Offered

  • Chronic pain management
  • Pain medicine treatments
  • Interdisciplinary care
  • Telehealth appointments
  • Spinal procedures
  • Intrathecal pump implants
  • Spinal cord stimulation
  • Peripheral nerve stimulation
  • ReActiv8 multifidus stimulation
  • Nalu systems
  • SPRINT systems
  • WaveWriter Alpha
  • BurstDR, DTM, HF10 stimulation (neurostimulation)
  • Mild procedure for lumbar stenosis
  • Vertiflex

Technology & Equipment

  • mild procedure
  • Vertiflex
  • ReActiv8
  • Nalu
  • SPRINT
  • WaveWriter Alpha
  • BurstDR
  • DTM
  • HF10
  • Small implantable pulse generators

Insurance & Payment

—

Languages Spoken

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FAQs

What types of appointments are offered for chronic pain management?

We offer a variety of appointment types. Learn more or call 913-588-1227 to schedule now.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Homefacts/CMS data: Overall hospital rating of 64/100 (159 surveys mentioned)
  • Vitals (for a specific provider in Arkansas City): 3.8/5 (10 ratings)

Patients praise

  • Compassionate and attentive care from certain specialists
  • Successful pain management outcomes using advanced interventions (e.g., pain pumps, spinal cord stimulators)
  • Effective communication and clear explanations by some providers
  • Comprehensive chronic pain services available through The University of Kansas Health System network

Common complaints

  • Disinterested bedside manner reported for specific providers
  • Poor communication regarding test results and follow-up
  • Concerns regarding negligence in patient care in the region

"I've never met a doctor more disinterested in listening to what I had to say than Dr. Mortada."

— Healthgrades review for a provider at South Central Kansas Medical Center

"To say that he is negligent is a understatement. He has provided terrible care to both of my parents. Sadly, this is all the town has to offer."

— Vitals review for a provider in Arkansas City

"I no longer have the pain I had before. I plan to receive the iovera treatment on my knee for as long as I am able."

— University of Kansas Health System patient story

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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