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Clinic Type

Family Medicine

Address

Phone

8882278478

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Family medicine

Team

  • Baptist Health Family Clinic staff — Primary care physicians and clinical team

Insurance & Payment

Languages Spoken

FAQs

What services does Baptist Health primary care offer?

Primary care for routine check-ups, treatment for common illnesses, and ongoing health support with a focus on personalized care.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • ComplaintsBoard (Baptist Health System): 1.2 stars (out of 5) (1 review (on ComplaintsBoard), but references 56 complaints total)
  • Yelp (Baptist Health): 2 stars (out of 5) (183 reviews)

Patients praise

  • Some individual physicians and nurses are praised for being kind, informative, and attentive
  • Professional and friendly staff reported at certain locations

Common complaints

  • Complaints regarding long wait times in ER and urgent care settings
  • Issues with billing, unexpected charges, and collection practices
  • Reports of unprofessional or rude front-desk and administrative staff
  • Concerns over facility cleanliness and maintenance
  • Inconsistent communication, especially regarding referrals and discharge instructions

"The ER wait was excessively long, and the check-in staff were rude. The cardiology visit left the patient feeling gaslighted and neglected. The facility was described as dirty... Billing issues and unexpected charges were reported."

seniors.fyi review of Baptist Health Medical Center-Little Rock

"They will let you make an appointment, fill out all the paperwork and take your credit card info, THEN tell you the doctor can't see you without your PCP referral. Front desk is inhumane and careless, just there collecting a paycheck."

Birdeye review of Baptist Health Urgent Care - Benton

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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