Suburban Associates in Ophthalmology | Ophthalmologist in ...
Ophthalmology • Arlington Heights, IL
About
Suburban Associates in Ophthalmology is a private ophthalmology group based in Arlington Heights, Illinois, with five office locations in Illinois (Arlington Heights, Elk Grove Village, Hoffman Estates). They offer comprehensive eye care including LASIK, laser refractive surgery, eye exams, glaucoma management, and eyewear. The practice has 11 employees and is active, serving primarily U.S. patients. Notable recent update: three surgeons joined to offer adjustable outcomes with the Light Adjustable Lens. Contact numbers and locations are available on their site.
Clinic Type
Ophthalmology (multi-location group)
Address
Arlington Heights Medical Center, 1100 West Central, Suite 205, Arlington Heights, IL 60005; St. Alexius Medical Center, 1555 Barrington Road, Bldg. #3, Suite 3150, Hoffman Estates, IL 60169; Alexian Brothers Medical Center, 800 Biesterfield Road, Eberle Bldg., Suite 710, Elk Grove, IL 60007
Phone
(847) 253-4040
—
Opening Hours
8:00 am - 5:00 pm
Website
Telehealth
not specified
Services Offered
Insurance & Payment
We support a variety of insurance plans to ensure services are affordable
Pay online, In-person payment, Online Pay portal
Languages Spoken
FAQs
What are the office hours?
8:00 am - 5:00 pm (hours may vary by location). By appointment only.
Where are the office locations?
Arlington Heights Medical Center, Hoffman Estates (St. Alexius Medical Center), and Elk Grove (Alexian Brothers Medical Center).
How can I schedule an appointment?
Ready to Schedule? Call (847) 253-4040 or use the website to request an appointment.
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Mark Piotrowski): 4.5 out of 5 (30 ratings)
- Yelp (Arlington Heights listing): Horrible/poor feedback in highlighted review excerpts (N/A (snippet indicates reviews exist but count not provided))
- Unilocal (Arlington Heights listing): Mixed: one positive mention of thorough exam/staff; other complaint about scheduling/account issues (3 reviews)
- Unilocal (Elk Grove Village listing): Mostly negative in excerpts (long waits, alleged note fabrication/incompetence) (4 reviews)
Patients praise
- Some doctors are described as knowledgeable and personable
- Thorough exams and clear communication/answered questions in at least some feedback
- Staff described as courteous/helpful and explaining details in some experiences
Common complaints
- Long wait times for appointments/exams
- Unprofessional or uncaring staff behavior in some reviews
- Administrative/billing issues (e.g., account in collections; staff/account problems)
- Potential clinical/communication concerns reported (e.g., alleged fabricated notes; lack of responsiveness)
"“Horrible service with non caring staff. Super long waits for appointment dates over 2 months. Very unprofessional.”"
— Yelp – Suburban Associates in Ophthamology (Arlington Heights)"“Dr. Greg and his staff are superb… [and] Dr Nelson is a glaucoma specialist…”"
— MapQuest – Suburban Associates in Ophthamology (content reposting Yelp excerpts)"“I was looking for an ophthalmologist for a regular eye exam… The technician performed an external eye acuity exam and the ophthalmologist a thorough inspection. The staff was friendly, helpful and explained everything in details.”"
— Unilocal – Suburban Associates In Ophthamology (Arlington Heights)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ophthalmologist in Arlington Heights, Hoffman Estates and Elk ... — Dec 18, 2025
- Comprehensive Eye Care | Suburban Associates in Ophthalmology — Dec 18, 2025
- Mark J. Piotrowski, M.D. - Suburban Associates in Ophthalmology — Dec 18, 2025
- Lena C. Shah, M.D. | Ophthalmologist in Arlington Heights, Hoffman ... — Dec 18, 2025
- New Patient Forms - Suburban Associates in Ophthalmology — Dec 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
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