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About

Riverside Medical, S.C. is a private medical practice based in Arlington Heights, IL, with four offices in the area. They offer a broad range of services, including laser hair removal, hair restoration, Botox and fillers, in-house lab, ultrasounds and echocardiograms, physical therapy, and depression treatment. The practice provides Nutrafol hair growth support, CoolSculpting, and online conveniences such as a patient portal, online bill pay, and CareCredit. They emphasize value-based care initiatives and partnerships. Key details: - Location: Headquarters and multiple offices in Arlington Heights, IL 60004 - Services: Cosmetic procedures (laser hair removal, Botox/fillers, hair restoration), imaging (ultrasounds/echocardiograms), physical therapy, depression treatment, aesthetic/nutrition supports - Contacts: Phone 847-577-9300; Email contact@riversidemedicaloffice.com - Website: riversidemedicalsc.com - Highlights: Active private practice with ~10 employees and approximately $28.7M annual revenue (as cited in their profile) - Additional: Patient resources, forms, and privacy practices; CareCredit accepted If you’re seeking a medical doctor in Arlington Heights, Riverside Medical, S.C. is a local option offering both medical and cosmetic services, with online patient resources and multiple office locations in the area.

Clinic Type

Primary Care

Address

3405 N. Arlington Heights Rd, Arlington Heights, IL 60004

Phone

+1-847-577-9300

Email

riversidermedicalweb@gmail.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • NeuroStar TMS Therapy
  • Dermatology-related services (e.g., hair removal)
  • In-house laboratory
  • Ultrasounds and echocardiograms
  • In-office neuropsych/mental health treatments? (NeuroStar TMS)

Technology & Equipment

  • NeuroStar TMS Therapy
  • In-house lab
  • Ultrasounds and echocardiograms
  • Laser hair removal (medical spa services)
  • Botox Arlington Heights (cosmetic procedures)

Team

  • Not specified, Not specified — Medical Doctor / Primary Care

Insurance & Payment

  • Most PPO plans
  • Medicare (will bill for covered services)

The annual fee program is separate from insurance and covered services are billed as usual; they accept most PPO and Medicare plans for covered services.

Financing: CareCredit: https://www.carecredit.com/go/752HCD/

Savings plan: Annual Fee Program: $400 per patient per year starting 2026 with enhanced benefits and non-covered service discounts

Languages Spoken

Pricing

  • Annual Riverside Medical Annual Fee Program: $400 per patient per year (starting 2026)

FAQs

What is the Riverside Medical Annual Fee Program?

An annual fee program starting in 2026 that covers non-covered services with enhanced benefits, separate from insurance.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades: 5.0/5.0 (31)
  • Vitals / WebMD: 4.2/5.0 - 4.5/5.0 (46 - 57)
  • Healthgrades: 4.0/5.0 (12)
  • WebMD: 4.5/5.0 (32)
  • rater8: 4.9/5.0 (20+)
  • Healthgrades: 4.8/5.0 (17)
  • Healthgrades: 4.5/5.0 (Not explicitly stated)

Patients praise

  • Compassionate, attentive, and caring bedside manner
  • Physicians who take time to listen and thoroughly explain conditions/treatments
  • High levels of trust and confidence in medical expertise and decision-making
  • Personalized, proactive, and holistic approaches to healthcare
  • Professional and knowledgeable medical staff

Common complaints

  • Issues with phone systems and responsiveness (e.g., difficulty reaching the office, long waits)
  • Frustrations with front desk staff or administrative processes (e.g., scheduling issues, perceived rudeness)
  • Occasional complaints about wait times at the office
  • Mixed experiences regarding appointment scheduling (e.g., online booking errors)

"Dr. Richards is The BEST physician I’ve ever had. He really listens and is focused on the what’s best for the patient, not needless tests and billing."

Healthgrades

"She is honest, extremely knowledgeable... she takes a 'team' approach. In other words, she welcomes my feedback and values my opinion."

WebMD

"Dr Warner was so kind, genuine, and considerate. I couldn’t have asked for a better experience for my annual check up."

rater8

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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