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About

NOVA Patient Care offers primary and urgent care in Northern Virginia, including areas near Crystal City/Arlington. They provide same-day and walk-in appointments with board-certified providers, for adults (18+), chronic disease management, preventive care, and urgent care (flu, infections, minor injuries). Services include immunizations, lab testing, STD testing, and on-site care coordination/referrals. They operate 11 offices in the region (including Arlington and Alexandria) and accept most major insurance. Open six days a week with short wait times in a patient-friendly environment.

Clinic Type

Primary Care

Address

3535 South Ball Street, Crystal City, Arlington, VA 22202

Phone

(703) 888-3848

Email

Opening Hours

Monday – Saturday: 9:00 AM – 6:00 PM

Telehealth

Virtual Visits Available

Emergency Care

In case of a life-threatening symptoms, please proceed to your nearest Emergency Room (ER) or dial 911.

Services Offered

  • primary care
  • urgent care
  • physical exams
  • hypertension management
  • UTI treatment
  • flu testing
  • COVID-19 testing
  • flu vaccination
  • walk-in visits
  • same-day appointments
  • virtual visits
  • family medicine
  • internal medicine
  • chronic care
  • preventive care
  • travel/work clearances
  • multilingual staff

Insurance & Payment

  • Most Major Insurances
  • Aetna
  • Cigna
  • United

Most major insurances accepted; examples listed include Aetna, Cigna, United

Walk-ins welcome, Same-day appointments, Virtual visits

Languages Spoken

  • English
  • Spanish
  • Hindi
  • Urdu
  • Spanish? (mentioned multilingual staff)

FAQs

Do you accept walk-ins?

Yes—walk-ins are welcome; same-day appointments available (subject to availability).

Are walk-ins welcome?

Walk-ins welcome.

What services are available at Nova Patient Care Crystal City?

Primary and urgent care services, chronic disease care, physicals, testing (COVID-19/flu), virtual visits, and more.

What insurances are accepted?

Most Major Insurances (examples listed: Aetna, Cigna, United, and more).

What are the hours of operation?

Monday – Saturday: 9:00 AM – 6:00 PM; Sunday: Closed.

Where is the Crystal City location?

3535 South Ball Suite A, Arlington, VA 22202.

Is telehealth available?

Yes, Virtual Visits Available.

Awards & Accreditations

  • ⭐⭐⭐⭐ Excellence in Care

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google Reviews for Vista Medical Center Crystal City: 3.9 out of 5 stars (335+ reviews)
  • SolvHealth for Vista Medical Center Crystal City: 4.5 out of 5 stars (aggregated) (N/A)
  • Washington Consumers' Checkbook for VHC Health Arlington: N/A (63 ratings)

Patients praise

  • Convenient location near metro and airport
  • Extended operating hours (including evenings and weekends)
  • Efficient check-in process for some patients
  • Helpful and professional medical staff for some visitors
  • Accessibility for travelers and professionals in the area

Common complaints

  • Long wait times despite scheduled appointments
  • Unprofessional or dismissive front desk staff attitude
  • Complaints about quality of care and interaction with medical staff
  • Issues with prescription processing times
  • Difficulty with specific services like x-rays at certain facilities

"The lack of urgency in attending to patients was stark and disappointing. It seemed as though the staff were indifferent to the needs and time constraints of the patients."

Reviewer on LocalityBiz regarding Vista Medical Center

"Felt awful right before a product pitch. Found Nova Patient Care around the corner from HQ2 — walked in and was seen so fast. Total game-changer."

Patient testimonial on Nova Patient Care website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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