Emergency Department | Artesia General Hospital
Critical Care Medicine • Artesia, NM
About
Emergency Department at Artesia General Hospital (Artesia, NM) - What it is: The nonprofit Artesia General Hospital provides emergency care among its services, alongside walk-in clinic, primary care, orthopedics, behavioral health, and more. It operates as a private nonprofit with multiple locations in southern New Mexico. - Key details: - Location: Headquarters and main campus in Artesia, NM (702 N 13th St, Artesia, NM 88210) with additional offices in Carlsbad and Roswell, NM. - Services: Emergency Department (ER) along with general hospital services; acute care and walk-in urgent needs. - Accreditation: DNV accredited. - Staffing/scale: Approximately 109 employees (up ~4.1% YoY), part of a broader hospital system. - Contact: Main phone number is (575) 748-3333. - Website: artesiageneral.com for more information on ER services, locations, and hours. If you need details on ER hours, wait times, or specific emergency services (trauma, pediatric ER, imaging availability), I can look up the latest specifics.
Clinic Type
Critical Care Medicine
Address
702 N. 13th Street, Artesia, NM
Phone
911
foundation@artesiageneral.com
Opening Hours
Open 24/7
Emergency Care
Emergency Department available 24/7
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Should I go to the ER or a walk-in clinic?
If you have a condition that is life-threatening or could cause permanent harm, go to the ER immediately. Memorial Family Practice is a good option for less severe problems like colds, minor cuts, or sprains. If you are unsure, the safest choice is always to come to the Emergency Department.
Will I have a long wait?
Wait times can vary depending on how many patients are in the ER and the severity of their conditions. We understand that waiting is stressful, and our team works hard to see every patient as quickly as possible. We will do our best to keep you updated during your wait.
Can my family be with me?
Yes. We believe that family support is an important part of healing. In most situations, we welcome one or two family members or support persons to be with you in the ER.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/MapQuest aggregate: 2.5 out of 5 stars (13 reviews)
- Vivian Health: 4.3 out of 5 stars (9 reviews (staff/workplace focused))
- Medicare Hospital Compare data: 78% willingness to recommend (not explicitly stated)
Patients praise
- fast emergency room wait times relative to the New Mexico average
- high patient satisfaction scores reported by hospital internal surveys and some national benchmarks
- staff often praised for helpfulness and courtesy in internal data
- recognition for patient experience in past years
Common complaints
- reports of poor bedside manner and staff attitude in the emergency department
- instances of long wait times despite some claims of speediness
- reports of higher-than-average patient readmission and complication rates
- some patients travel long distances to avoid the local facility
"The ER doctor Bacca came into the exam room and had a horrible additude right from the start."
— MapQuest/Yelp user review"I was seen very quickly upon arrival at the ER . I had total confidence in the caregivers treating me and was impressed at the number of doctors."
— Artesia General Hospital patient testimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Baby Box Artesia: Safe, Anonymous, and Legal Infant Surrender — Feb 3, 2026
- Victoria Hays | Artesia General Hospital — Oct 30, 2025
- MRI in Artesia | Artesia General Hospital — Oct 30, 2025
- Native Air cuts the ribbon on new base in Artesia - Vertical Mag — Jul 31, 2025
- HeliHub.com : Native Air Cuts the Ribbon on New Base in Artesia - HeliHub.com — Jul 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
More critical care medicine clinics in Artesia
Summary: The Eastern New Mexico Medical Center (ENMMC) in Roswell is a private hospital in the Hospitals and Health Care sector, affiliated with Community Health Systems. It operates multiple services across 5 offices, including critical care and emergency care, with specialties in cardiology, orthopedics, pediatrics, radiation oncology, imaging, and general surgery. ENMMC has about 49 employees, annual revenue around $17.1 million, and is headquartered in Roswell, NM. The facility group includes locations in Roswell and Dexter, NM, and a Roswell, GA presence is listed in addresses. For Critical Care Medicine specifically, ENMMC provides intensive care services within its emergency and inpatient framework, supported by its trauma, ICU, and related departments. Contact: main lines 575-624-8726 or 575-622-8170.
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