Internal Medicine | Carlsbad, Artesia, New Mexico
Internal Medicine • Artesia, NM
Clinic Type
Internal Medicine
Address
Carlsbad and Artesia, New Mexico (Pecos Valley Physician Group)
Phone
(575) 234-9692
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Current Offers
Accepting new patients
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care: 4.5/5 (6 ratings) (6 reviews)
- Vitals: 4.3/5 (3 ratings)
- WebMD Care: 1.0/5 (1 review)
- Birdeye (Carlsbad Medical Center): 4.0/5 (1,720 reviews)
Patients praise
- Compassionate and professional bedside manner from individual physicians
- Positive, thorough communication regarding conditions and treatment plans
- Staff friendliness and helpfulness in outpatient and specific clinical settings
- Strong satisfaction with nursing and surgical teams in hospital environments
- Efficiency and effective time management in some clinics
Common complaints
- Billing and insurance coverage issues, specifically regarding out-of-network providers
- Unprofessional communication or difficulty contacting billing departments
- Concerns regarding facility cleanliness and maintenance
- Long wait times for hospital services
- Reports of staff rudeness in hospital settings
"After 70 years,we finally found a doctor who uses your name and remembers details of your family etc. He doesn't make you feel as tho you need to hurry..."
— Vitals patient review for Dr. Jorge Santibanez"I did not ask for a out of network provider nor did my wife but yet he stepped in. Now a year later we get a bill from him. Found out he does not accept bcbs of nm insurance... Very unprofessional..."
— WebMD Care review for Dr. Derek Senior"Do not recommend. Dirty and literally takes forever no matter what you’re there for. I mostly can’t believe how gross the rooms and halls are and how rude the people working here are."
— Birdeye review for Carlsbad Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Amanda Ryan - Current Clinic — Jan 6, 2026
- Doctors in Artesia NM | Artesia General Hospital — Sep 1, 2025
- Laurie Crockett | Artesia General Hospital — Nov 3, 2025
- Elizabeth Madison | Artesia General Hospital — Dec 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Artesia
Artesia General Hospital is a nonprofit, DNV-accredited healthcare facility serving Artesia and nearby areas (including Carlsbad and Roswell, NM). It offers primary care and family medicine services, along with walk-in care, ER, orthopedics, and behavioral health. The main campus is at 702 N 13th St, Artesia, NM 88210, with additional offices in Artesia, NM. The hospital operates 5 US locations, employs around 109 staff, and reports annual revenue of about $26.7 million. Contact: (575) 748-3333.
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