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About

Northwestern Medicine is a nonprofit health system based in Chicago, affiliated with Northwestern University. It operates 10 hospitals and a network of physician offices and urgent care centers across the region, with flagship Northwestern Memorial Hospital. While focused on general medical care and research, the provided highlights show no specific “Sports Medicine Artesia” location or program in Artesia. If you’re seeking Northwestern Medicine Sports Medicine services in Artesia (likely Artesia, CA), this page describes the broader Northwestern Medicine system in Illinois and its core specialties, not a California-based sports medicine site. For location-specific sports medicine offerings, consider checking Northwestern Medicine’s regional sites or contacting their patient services.

Clinic Type

Sports Medicine

Address

251 E Huron St, Chicago, Illinois 60611, US

Phone

18339820694

Email

rsumugod@nm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Sports Medicine
  • Athletic Training
  • Rehabilitation
  • Sports Injury Care
  • Running Medicine Clinic
  • Concussion Clinic
  • Sacral/Plantar Fasciitis resources (brochures)

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Comparably: 3 positive, 6 constructive out of 9 reviews (9)
  • Better Business Bureau: 21 complaints in the last 3 years (21)

Patients praise

  • Comprehensive, multidisciplinary sports medicine care
  • Advanced technology and therapy options
  • Expert athletic trainers and specialized programs for various skill levels

Common complaints

  • Difficulties with scheduling appointments
  • Issues with billing and insurance processing
  • Reports of poor patient communication or feeling dismissed ("dumping patients")

"nm has developed dumping patients into an art form."

Trustpilot

"Their scheduling department is absolutely horrible. I have now left three messages with the manager of scheduling, and she hasn't bothered to return my call."

Comparably

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Orthopedic Services at Artesia General Hospital - What it is: A nonprofit regional healthcare provider with an orthopedic department offering evaluation and treatment for musculoskeletal conditions. - Location: Artesia General Hospital, 702 N 13th St, Artesia, NM 88210; also serves patients at the hospital’s other facilities in Carlsbad and Roswell, NM. - Services likely offered: Orthopedic consultation, diagnostics, non-surgical management, and surgical care as part of the hospital’s orthopedic program (Spanish-speaking ortho team available). - Context: Part of Artesia General Hospital’s broader services which include ER, primary care, walk-in clinic, behavioral health, and more; facility is DNV-accredited. - Additional notes: The hospital emphasizes patient understanding of treatment steps, including language support in Spanish for orthopedic care.

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