Mental Health and Wellness | Mission Hospital
Behavioral Health • Asheville, NC • 1 campus (Sweeten Creek Mental Health and Wellness Center, a campus of Mission Hospital) locations
About
Summary: Mission Health, based in Asheville, North Carolina, focuses on patient-centered care across six acute care hospitals (plus one inpatient rehabilitation hospital) and care access points, including CarePartners. It operates Western North Carolina’s only ACS-verified Level I Trauma Center and is the region’s largest employer. The organization emphasizes mental health and wellness initiatives, with ongoing community resources, awareness campaigns (including Mental Health Awareness Month), and events such as hiring for a dedicated Sweeten Creek Mental Health and Wellness Center. Mission Health has been part of HCA Healthcare since 2019 and maintains its headquarters at 509 Biltmore Avenue, Asheville. For mental health resources and wellness programs, visit missionhealth.org.
Clinic Type
Behavioral Health
Address
Sweeten Creek Mental Health and Wellness Center, a campus of Mission Hospital
Phone
(828)213-1111
julian.cate@hcahealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye: 3.9/5 stars (4,935 reviews)
- Healthgrades: 54% (patients giving a 9 or 10 rating)
- Better Business Bureau (BBB): 1.27/5 stars (15 customer reviews)
Patients praise
- Some individual providers (doctors and specialists) are highly rated for competence and diagnostic skill
- Certain staff members described as terrific or helpful in isolated instances
Common complaints
- Concerns over staffing reductions and high turnover among nursing and support staff
- Excessive wait times in the emergency room
- Perceived decline in quality of care following HCA Healthcare acquisition
- Difficulty in obtaining timely communication or medical responsiveness
- Cleanliness issues and poor patient support (e.g., hygiene assistance)
- Concerns regarding billing practices and difficulty obtaining itemized statements
- Negative interactions with medical or administrative staff
"I really think HCA came in and bought a high-performing, well-respected hospital and has driven it into the ground."
— Patient in a news report"The people that work here are defeated and they’re defeated by their management system and HCA."
— Patient in a news report"STAY AWAY FROM MISSION HOSPITAL! They ARE ONLY TRYING TO MAKE $$ HCA HEALTHCARE IS HORRIBLE AND ALL ABOUT PROFIT! GO ANYWHERE ELSE!"
— Customer review on BBBSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Two deaths, failure to isolate infectious diseases led to Mission’s latest Immediate Jeopardy • Asheville Watchdog — Feb 3, 2026
- Mission Hospital in Asheville celebrates 140 years of health care — Oct 26, 2025
- Asheville Business Blog: Mission Health awarded $1.25 million grant from The Duke Endowment — May 26, 2026
- Mission Hospital faces new immediate jeopardy recommendation as state agency flags major safety risks • Asheville Watchdog — Oct 17, 2025
- Mission Hospital expected to hire independent consultant after 'immediate jeopardy' status — Feb 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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