Mental Health and Wellness | Mission Hospital
Mental Health Services • Asheville, NC
About
Mission Health (Asheville, NC) is a regional health system providing patient-centered care across six acute care hospitals, one inpatient rehabilitation hospital, and post-acute CarePartners services. It operates Western North Carolina’s only ACS-verified Level I Trauma Center, serves as the area’s largest employer, and is part of the HCA Healthcare family since 2019. The organization highlights mental health and wellness initiatives, including Mental Health Awareness Month activities and a Walk-in hiring event at Sweeten Creek Mental Health and Wellness Center. If you’re seeking mental health resources or wellness programs for Mission Hospital Asheville, they emphasize community mental health conversations, resources, and staff-led wellness initiatives.
Clinic Type
Mental Health Services
Address
Sweeten Creek Mental Health and Wellness Center, a campus of Mission Hospital
Phone
(828)213-1111
julian.cate@hcahealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.9 stars (4,935 reviews)
- Healthgrades: 51% patient experience rating
- Better Business Bureau: 1.27 out of 5 stars (15 customer reviews)
Patients praise
- some objective clinical measures of quality and safety remain high or respectable
- specific instances of successful diagnoses and effective treatment by individual providers
- high scores in certain specific areas like hand hygiene practices
- excellent ability to discharge patients home after treatment
Common complaints
- significant concerns regarding staffing shortages and high staff turnover
- reports of excessive wait times in the emergency room
- perceived decline in quality of care following HCA acquisition
- difficulties in billing, insurance communication, and transparency
- instances of poor bedside manner or unprofessional staff behavior
"When I look at the staffing levels, they seem to be so much worse than they were before. I really think HCA came in and bought a high-performing, well-respected hospital and has driven it into the ground."
— Ed Jenest, quoted by WLOS News 13"Patients’ ratings of their hospital experience have plummeted to the lowest level, and Mission no longer regularly scores at the highest levels under the more rigorous and widely respected systems that rate overall quality."
— Doug Easterling, Wake Forest University working draftSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Two deaths, failure to isolate infectious diseases led to Mission’s latest Immediate Jeopardy • Asheville Watchdog — Feb 3, 2026
- Mission Hospital in Asheville celebrates 140 years of health care — Oct 26, 2025
- Asheville Business Blog: Mission Health awarded $1.25 million grant from The Duke Endowment — May 26, 2026
- Mission Hospital faces new immediate jeopardy recommendation as state agency flags major safety risks • Asheville Watchdog — Oct 17, 2025
- Mission Hospital expected to hire independent consultant after 'immediate jeopardy' status — Feb 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health services clinics in Asheville
RHA Health Services (Asheville, NC) provides comprehensive behavioral health and disability services, including I/DD support, mental health counseling, and substance use treatment. Founded in 1989 and headquartered in Asheville, the privately held company operates 3 offices in the U.S. (all in Asheville, NC) and offers services across North Carolina, with additional programs in Georgia, New Jersey, Pennsylvania, and Tennessee. As part of its NC-centered care, RHA supports individuals who are Deaf and Hard of Hearing and emphasizes integrated behavioral health alongside disability services. If you’re seeking Comprehensive Care Centers in NC, RHA Health Services Asheville represents one of the primary local providers offering broad behavioral health and I/DD services from its Asheville headquarters. Contact: marketing@rhanet.org; main phone: 800-848-0180.
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