Orthopedic care | Mission Hospital
Orthopedic Clinic • Asheville, NC
About
Mission Health (Mission Hospital) in Asheville offers comprehensive orthopedic care as part of its patient-centered services. With six acute care hospitals and a trauma-focused network, the system provides specialized orthopedic surgery, trauma and spine care, and related rehabilitation through CarePartners and affiliated facilities. As the region’s largest employer and a member of HCA Healthcare, Mission Health emphasizes high-quality, coordinated care across inpatient, outpatient, imaging, and emergency services in Western North Carolina. For specific orthopedic services, locations, and appointment details, visit missionhealth.org or contact the Asheville campus at 1-828-213-1111.
Clinic Type
Orthopedic Clinic
Address
509 Biltmore Avenue, Asheville, North Carolina, 28801, US
Phone
Call Consult-A-Nurse®: (844) 706-8773
julian.cate@hcahealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Level II Trauma Center (designated)
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): 1.27/5 stars
- Birdeye (Asheville Orthopaedic Associates and Mission - Biltmore Park): 4.4/5 stars (457 reviews)
- Birdeye (Mission Hospital): 3.9/5 stars (4,935 reviews)
Patients praise
- Some individual orthopedic surgeons are highly regarded and praised by patients for their expertise and outcomes
- Successful implementation of advanced technology, such as robotic-assisted orthopedic surgery, for positive patient outcomes
- Appreciation for specific, dedicated nursing and support staff members in certain departments
Common complaints
- Significant concerns regarding nursing staff shortages and the reliance on travel nurses, particularly in orthopedic units
- Reports of poor patient care and communication, including delays in treatment and lack of staff responsiveness
- Allegations of mismanagement and prioritize profit over patient safety under HCA Healthcare ownership
- Documented incidents of serious deficiencies leading to 'immediate jeopardy' status by state investigators
- Specific complaints about hospital cleanliness and patient dignity during care
"Terrible Experience with my 70 yr old Mother who had hip surgery! The WORST EXPERIENCE EVER! STAY WAY FROM MISSION HOSPITAL!"
— Better Business Bureau Customer Review"A new high-tech surgery at Mission Hospital involves a robot, and Gurumeher Khalsa said it gave him back his life."
— WLOS News Report"We have some really great travel nurses, but travel nurses are supposed to be there to help fill the gaps, not to staff an entire unit... That’s where you come into dangerous situations."
— Asheville Watchdog (quoting a hospital nurse)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Faster, gentler knee replacement now available in Western North Carolina - Asheville's 828 News NOW — Dec 26, 2025
- Mission Hospital unit’s core nursing staff plunged in years before woman’s death following hip surgery, records show • Asheville Watchdog — Apr 6, 2026
- Asheville Business Blog: Mission Hospital one of only 63 hospitals nationwide included on U.S. News and World Report’s “high performing” list — Jun 5, 2026
- Two deaths, failure to isolate infectious diseases led to Mission’s latest Immediate Jeopardy • Asheville Watchdog — Feb 3, 2026
- Asheville Business Blog: CMS publishes first year results for CJR program; Mission Hospital outperforms all NC hospitals — May 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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