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Clinic Type

Addiction & Recovery

Address

1220 Greenup Ave, Ashland, KY 41101

Phone

855.694.8288

Email

Opening Hours

5:00 AM - 10:00 AM

Services Offered

  • Opioid addiction treatment
  • Medications for opioid use disorder
  • Buprenorphine treatment
  • Methadone treatment
  • Outpatient addiction treatment
  • Hepatitis C care integrated with SUD services
  • Treatment planning
  • Medication-based recovery support
  • Counseling/therapy services (implicit in comprehensive care)

Technology & Equipment

  • Methadone program
  • Buprenorphine program
  • Medications for opioid use disorder
  • Hepatitis C care integration

Insurance & Payment

  • Aetna
  • Ambetter
  • Anthem BCBS
  • CareSource
  • Evernorth
  • Humana
  • Molina Passport
  • Partners Direct Health
  • United Healthcare
  • Medicaid

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Crossroads of Ashland (Birdeye): 4.7 star rating (142 reviews)
  • Crossroads Treatment Center of Ashland, KY (Birdeye reviews/Google): 4.8 star rating (108 reviews)
  • Crossroads (ProjectKnow): 5.0 (1 review)
  • Ultimate Treatment Center - Ashland (Rehab.com): 4.7 (67 reviews) / 4.69/5 (67 reviews) (67 reviews)
  • Pathways Inc. - Ashland (Rehab.com): 4.1 (26 reviews) / 4.08/5 (26 reviews)

Patients praise

  • Friendly, professional, and caring staff
  • Feeling treated like a person (not “just another addict” / “at home”)
  • Help with sobriety and feeling like it “saved my life”
  • Counselors and counselors/staff providing supportive assistance and recommendations

Common complaints

  • Lengthy and unpredictable wait times at least for some patients
  • Some complaints about staff behavior (e.g., counselors flirting) and communication/concern that help wasn’t provided
  • Unexpected or extra fees mentioned (e.g., extra charge for drug testing)

"“This place saved my life. I’ve been coming here a lil over 4 years now… They care about your sobriety and want you to succeed… Everyone is so friendly.”"

ProjectKnow review excerpt for Crossroads (Ashland, KY)

"“The staff is great and very personable. They treat you like you’re a person and not an addict. I love this clinic.”"

Birdeye review excerpt for Crossroads of Ashland

"“One complaint is there has started to be lengthy waits on a regular basis… especially when no patient is at the window but people are waiting in line.”"

Birdeye review excerpt for Crossroads of Ashland

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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