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Clinic Type

Addiction Treatment

Address

Phone

606-324-1141

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

  • Medicaid
  • Medicare
  • Private Pay
  • Financial Aid
  • Sliding Scale
  • Military Insurance
  • Financing
  • Free

Private Pay, Medicaid, Medicare, Financial Aid, Sliding Scale, Military Insurance, Financing, Free

Languages Spoken

Awards & Accreditations

  • SAMHSA
  • CARF
  • Joint Commission
  • NAATP

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Crossroads Treatment Center): 4.8/5 (108)
  • Birdeye (Crossroads of Ashland): 4.7/5 (142)
  • Rehab.com (Pathways Inc.): 4.1/5 (26)
  • Addiction Helpline America (ARC): 4.4/5 (7)

Patients praise

  • Compassionate, friendly, and professional staff
  • Facilities credited with saving lives and aiding long-term recovery
  • Personalized approach where patients feel treated like individuals rather than numbers
  • Supportive environment that fosters hope and rehabilitation

Common complaints

  • Lengthy and unpredictable wait times at some facilities
  • Communication issues with staff reported at some locations
  • Concerns regarding unprofessional behavior by some counselors
  • Complaints about unexpected additional costs for services

"I think the staff is great and very personable. They treat you like you’re a person and not an addict. I love this clinic."

Birdeye user review for Crossroads of Ashland

"The UTC is a lifesaver. Been coming here for a while and have had a few counselors. They are fantastic. The people there are friendly and care about recovery."

LocalityBiz user review for The Ultimate Treatment Center

"The counselors flirt with the women. And they also don't tell you that you'll be charged an extra 365$ for a month of drug testing."

Rehab.com user review for Pathways Inc.

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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