Family Pharmacy | King's Daughters Health System
Pharmacy • Ashland, KY • Since 1899
About
King's Daughters Health System (KDMC) in Ashland, Kentucky is a nonprofit, 465-bed hospital system affiliated with the University of Kentucky. It operates under the name UK King’s Daughters and provides a wide range of services including cardiac, medical, surgical, pediatric, rehabilitative, psychiatric, cancer, neurological, pain care, wound care, and home care. KDMC is the largest employer in Ashland and has several offices, with HQ at 2201 Lexington Ave, Ashland, KY. The system serves the region with additional locations in Portsmouth, Ohio, and other Kentucky sites. If you’re looking for Family Pharmacy services specifically, KDMC is the main hospital system in the area, but for details on a dedicated Family Pharmacy location or pharmacy services, you may need to check KDMC’s site or call 1-606-408-4000.
Clinic Type
Pharmacy
Address
613 23rd Street, Suite 110, Ashland, KY 41101
Phone
(606) 408-1245
pr@kdmc.kdhs.us
Opening Hours
Open 24/7
Website
https://www.kingsdaughtershealth.com/services/pharmacy-services/family-pharmacy-retail-pharmacy-/
Emergency Care
Yes
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What services does the Family Pharmacy provide?
24/7 service, Meds to Beds, prescription management, delivery, secure web portal for prescriptions, pickup or delivery options.
Where is the Family Pharmacy located?
Inside the new Main Entrance at UK King's Daughters Medical Center in Ashland, KY.
Do they offer delivery?
Yes, free local delivery within a 50 mile radius of the Ashland campus.
Meds to Beds service
Patients being discharged from the hospital may have their prescriptions filled by the Family Pharmacy and delivered to their room before going home!
Most prescriptions are ready in 15 minutes.
We also offer free local delivery within a 50 mile radius of our Ashland campus.
Prescription Drug Takeback
If you or a family member have prescription medications that you no longer take and would to safely dispose of them, we can help. We have a secure bin for these medications; any medications placed in the bin will be safely disposed of by pharmacy experts. The takeback bin is available when we are open.
Social Media
Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz: Mixed/Polarized (includes 1-star and 5-star ratings) (Multiple (individual platform counts vary))
Patients praise
- Competitive or lower pricing for medications and over-the-counter items
- Fast and timely service (cited by some users)
- Friendly and professional service (cited by some users)
Common complaints
- Reports of rude, condescending, or unhelpful staff behavior
- Difficulty reaching the pharmacy by phone (calls going unanswered or muted)
- Communication issues regarding prescription processing and system availability
- Frustration with perceived lack of professionalism or care coordination
"Worst pharmacy experience I have ever seen especially in a hospital. You call and the phone rings then goes MUTE."
— LocalityBiz User Review"I was in there today trying to get my medicine, and the pharmacists Micheal was completely rude to me. He was talking down to me like i was a 3 year old."
— LocalityBiz User Review"Very friendly and got waiting on in a timely manner and price is great too also attending lady was very ..."
— Yelp User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UKKD Family Pharmacy to open 24/7 soon — Aug 14, 2025
- 24/7 family pharmacy opens Aug. 20 - WSAZ — Aug 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
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