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About

Asante Rogue Regional Medical Center Immediate Care in Ashland is part of the Asante health system, with a network of facilities including Rogue Regional in Medford and Three Rivers Medical Center in Grants Pass, plus Asante Physician Partners. The organization operates multiple offices in Southern Oregon (Medford HQ, Grants Pass, Ashland) and periodically announces capacity/hours improvements, such as expanded Immediate Care in Grants Pass and extended hours for Ashland campus services (cardiopulmonary testing, X-ray, mammography, ultrasound). For Ashland, Immediate Care is one of several regional services under Asante’s integrated care network.

Clinic Type

Urgent Care

Address

555 Black Oak Dr Medford, OR 97504

Phone

Main: (541) 789-2273

Email

PublicAffairs@Asante.org

Opening Hours

Sunday 8:00 AM – 8:00 PM; Monday 8:00 AM – 8:00 PM; Tuesday 8:00 AM – 8:00 PM; Wednesday 8:00 AM – 8:00 PM; Thursday 8:00 AM – 8:00 PM; Friday 8:00 AM – 8:00 PM; Saturday 8:00 AM – 8:00 PM

Emergency Care

Not specified; designated as Immediate Care (non-emergency, non-life-threatening injuries/illness); emergencies transferred to Emergency Department

Services Offered

  • immediate care
  • stitches and fracture care
  • lab
  • imaging
  • STD evaluation
  • physical exams

Insurance & Payment

  • Commercial Insurance Plans (ARRMC)
  • Aetna
  • Asante Health Plan
  • Cigna
  • First Choice
  • Health Net of Oregon
  • Humana ChoiceCare
  • Moda
  • MultiPlan (Claritev)
  • PacificSource
  • Providence Health Plan
  • Regence BlueCross BlueShield
  • Six Degrees
  • TriCare
  • TriWest CCN
  • UnitedHealthcare
  • US Family Health Plan
  • Medicare Advantage Plans (ARRMC)
  • Aetna Medicare Advantage
  • AgeRight Advantage
  • AllCare Medicare Advantage
  • CareOregon Medicare Advantage
  • Regence Medicare Advantage
  • UnitedHealthcare Medicare Advantage
  • WellCare Medicare Advantage
  • Oregon Health Care / Coordinate Care Oganization Plans (ARRMC)
  • AllCare CCO
  • Cascade Health Alliance CCO
  • Jackson Care Connect CCO
  • ODS Community Health / Eastern Oregon CCO
  • Workers Compensations Plans (ARRMC)
  • Majoris MCO
  • Providence MCO

This clinic is licensed as part of Asante Rogue Regional Medical Center. Visit costs will be billed as a hospital service and subject to health insurance deductibles, so out-of-pocket costs may vary. You may receive a separate charge or billing for facility fees in addition to any professional fees for services, which may result in a higher out-of-pocket expense.

Insurance, Out-of-pocket, Billing through employer plans

Languages Spoken

FAQs

What ages does the Immediate Care serve?

Immediate care is for people over 3 months old with non-life-threatening injuries or ailments.

What conditions are treated at Immediate Care?

Respiratory ailments including COVID-19 and influenza, sore throat, earache, cuts, sprains and strains, minor fractures, allergic reactions, rashes, urinary symptoms, and more.

What services are available at Immediate Care?

Stitches and fracture care, lab, imaging, STD evaluation, physical exams and more.

Will visits be billed to insurance?

This clinic is licensed as part of Asante Rogue Regional Medical Center. Visit costs will be billed as a hospital service and subject to health insurance deductibles, so out-of-pocket costs may vary.

Are there additional charges beyond professional fees?

You may receive a separate charge or billing for facility fees in addition to any professional fees for services, which may result in a higher out-of-pocket expense.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Asante Rogue Regional Medical Center): 3.2 out of 5 stars (98 reviews)
  • Yelp (Asante Ashland Community Hospital): 3.5 out of 5 stars (17 reviews)
  • U.S. News & World Report: 87-90% recommend rate

Patients praise

  • Compassionate and caring nursing and medical staff
  • High patient willingness to recommend hospitals in the system
  • Effective medical diagnosis and treatment plans
  • Helpful and respectful surgical staff

Common complaints

  • Long emergency room and urgent care wait times
  • Staff responsiveness to patient needs during hospital stays
  • Concerns regarding billing and administrative staff communication
  • Inconsistent communication from some providers

"My husband was a patient. Every single person we met was great. Patient with us, great care. Kind."

Yelp review of Asante Rogue Regional Medical Center Immediate Care

"My son is currently in the ED and has already been waiting 5 hours after triage... The wait times on this site are very inaccurate. Never less than 4 hours unless you arrive by ambulance."

HospitalStats.org patient review of Asante Rogue Regional Medical Center

"The nurses today took care of me when I couldn't stop puking & made me feel like I was at home. I can't thank enough EVERYONE who was there today and helped me with my anxiety."

LocalityBiz review of Asante Ashland Community Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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