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About

Aspen Valley Health is a government-affiliated not-for-profit health system based in Aspen, Colorado, with a history dating back to 1891. It operates a critical access hospital and level III trauma center, plus clinics and provider networks in Aspen, Snowmass, Basalt, and the Midvalley. The system offers comprehensive medical services across more than 25 specialties, with notable strength in orthopaedics and sports medicine through a partnership with The Steadman Clinic. While primarily focused on general medical care and wellness, its homepage positions behavioral health as part of its overall whole-person care approach, aiming to support lifelong health and wellbeing for the community.

Clinic Type

Behavioral Health

Address

Aspen Valley Health (Behavioral Health services)

Phone

9709251120

Email

contact-us@aspenvalleyhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes; referrals to comprehensive psychiatric telehealth via Vail Health Behavioral Health

Emergency Care

24/7/365 crisis support via Aspen Hope Center; emergency department collaboration with local organizations; 844-493-TALK for crisis (text TALK to 38255)

Services Offered

  • Behavioral Health
  • Outpatient care
  • Inpatient care
  • Crisis care
  • Psychiatric telehealth referrals
  • One-on-one psychotherapy
  • Adult psychotherapy
  • Cognitive behavioral therapy
  • EMDR services
  • Bilingual Spanish-speaking provider
  • Referral coordination with Vail Health Behavioral Health
  • Emergency department collaboration
  • Aspen Hope Center collaboration
  • Crisis services
  • Trauma-focused therapy (implied)

Technology & Equipment

  • Telehealth
  • EMDR
  • Cognitive behavioral therapy
  • Psychiatric telehealth referrals
  • EpicCareLink (for internal systems)

Team

  • Behavioral health team at AVH, Licensed Clinical Social Workers — Team of behavioral specialists in Primary Care clinic

Insurance & Payment

  • All forms of health insurance

All forms of health insurance accepted

Insurance, Self-pay

Languages Spoken

  • English
  • Spanish (bilingual provider)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News & World Report; Birdeye/Google: 94% willingness to recommend (US News); 4.9/5 stars for ER (Birdeye) (605 reviews for ER)
  • Vivian Health: 4.2/5 stars (Vivian Health) (19 reviews (Vivian Health))

Patients praise

  • professional and skilled nursing/medical staff
  • efficient care and short wait times in emergency services reported by some patients
  • high patient satisfaction scores for inpatient experiences
  • positive feedback regarding obstetric and surgical care

Common complaints

  • concerns regarding billing practices and payment policies
  • isolated allegations of medical negligence or misdiagnosis
  • inconsistent patient experiences in the emergency room (e.g., communication issues, bedside manner)

"Amazing staff, took care of my immediate emergency needs. From my initial point of contact at reception to all the nurses and the doctor five star service across the board."

Birdeye user review

"What a shameful facility, I called 21 times and talked half a dozen people to arrange an appointment, but never worked."

Medicals-Health user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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Aspen, CO·Behavioral Health

Resource Directory • Aspen, CO • CivicEngage Aspen - Aspen is a home rule city and the county seat of Pitkin County, Colorado, with a population of 7,004 (2020). It lies in the Rocky Mountains near the Roaring Fork River at about 8,000 ft elevation. - The city operates as a government agency (City of Aspen) and uses CivicEngage for public resources, topics, and services for residents and businesses. - Key facts: founded 1881 (incorporated 1881), 3.858 sq mi, 2 offices in Aspen (HQ at 427 Rio Grande Pl and second location at 130 S Galena St, Aspen, CO 81611). - Notable context: historic mining boom, development into a major ski/resort area, home to the Aspen Institute, Aspen Music Festival and School, and Aspen Center for Physics. - Contact: main phone numbers 970-920-5000 / 970-920-5197. Website: aspen.gov.

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