Urgent Care | AFC - Aspen Family Care
Urgent Care • Aspen, CO
About
Aspen Family Care (AFC) is a private healthcare provider offering urgent care-style services for infants, children, adolescents, and adults. Based in Littleton/Highlands Ranch, Colorado, AFC operates four US offices and emphasizes accessible, family-centered care. Key details: - Industry: Healthcare (Family care/urgent care) - Locations: 4 offices in Colorado (notably 9331 S Colorado Blvd, Littleton/Highlands Ranch area) - Services: Care for infants through adults (family-focused primary/urgent care) - Contact: 303-471-4711 - Website: aspenfamilycare.com - Workforce: 3 employees; small, private practice - Financials: Annual revenue ≈ $14.9 million - Online presence: Monthly visits ~5,708; bounce rate ~0.5%; pages/visit ~3.6 If you’re seeking urgent care services in the Aspen Family Care network, visit their site or call ahead to confirm hours and exact services at the nearest location.
Clinic Type
Urgent Care
Address
Aspen Family Care, Highlands Ranch, Colorado
Phone
303-471-4711
page@aspenfamilycare.com
Opening Hours
Weekdays 7:30am-5:00pm, Saturdays 8:00am-12:00pm
Emergency Care
Emergency department at local hospital for life-threatening conditions; Aspen Family Care provides urgent care for non-life-threatening issues; 24-hour emergency lookups not explicitly stated; care coordination to speed access to hospitals
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is urgent care?
Urgent care medicine is medical care given on an outpatient basis for acute illness or injury, between primary care and emergency services.
When should I use urgent care instead of an ER?
Urgent care is for conditions not immediately life-threatening; emergencies should go to a hospital emergency department.
Are most urgent care visits managed without an urgent care facility visit?
Yes, many urgent care needs can be managed by your usual providers and do not require visiting an urgent care facility.
What are Aspen Family Care hours?
Office hours are 7:30am-5pm on weekdays and 8am-12pm on Saturdays.
What should I do if I’m unsure whether my issue is urgent?
Call and request to speak to a triage professional who can help determine urgency.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Aspen Family Care (Highlands Ranch): 4.5/5 (735 (Google Reviews))
- AFC Urgent Care (Burke, VA): 4.5/5 (1,459)
- American Family Care (Corporate/General): 1.0/5 (3 reviews, 104 complaints)
Patients praise
- High quality of medical care and thoroughness of providers
- Attentive, knowledgeable, and caring medical staff
- Efficient online check-in and booking processes
- Clean, modern, and well-maintained facilities
- Positive bedside manner and effective diagnostic communication
Common complaints
- Dissatisfaction with front desk communication and appointment scheduling
- Billing policies and unpaid balance issues impacting patient access
- Poor complaint resolution rates at corporate-level entities named American Family Care
- Variable experiences with provider responsiveness and clinical follow-up
"Patients consistently praise the quality of medical care and thoroughness of providers at Aspen Family Care, highlighting attentive and knowledgeable doctors and helpful staff. However, some serious recurring issues include dissatisfaction with front desk communication and appointment scheduling difficulties."
— DougCo Social Directory"Very disappointing respiratory issue chronic condition. Doctor prescribed steroid and never sent to pharmacy. Now AFC wants to have me come back... I will struggle til I see my pulmonary doctor on Wednesday."
— Birdeye (AFC Urgent Care Burke)"If I could give 10 stars I would. Amazing experience. The entire experience with this urgent care was better than most doctor’s offices I have been to. Very impressed!!!"
— AFC Urgent Care Arden Patient TestimonialsSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Q&A with Jeremy Morgan, CEO of American Family Care (AFC) Urgent Care | citybiz — Apr 3, 2026
- Construction of urgent care clinic in Bethany begins | Valley Times — Jun 23, 2026
- American Family Care Celebrates Milestones and Sets Strategic Vision at Annual Franchise Conference — Oct 28, 2025
- Bon Secours and AFC expand Upstate urgent care, officials say — Aug 5, 2025
- American Family Care Launches Medically Supervised Weight Management Program at Select Urgent Care Locations | Morningstar — Mar 10, 2026
Information sourced from the clinic's website as of July 10, 2026.
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