Welcome to Athol Hospital
Primary Care • Athol, MA • Since 1950
About
Athol Memorial Hospital, now operating as Athol Hospital, is a small nonprofit community hospital in Athol, Massachusetts. Key points: - Founded 1950; 25 beds; emergency department; helipad - History: Originally Athol Memorial Hospital; merged with Heywood Hospital (Gardner) in 2013 to form Heywood Healthcare; later renamed Athol Hospital - Ownership/status: Part of Heywood Healthcare; currently listed with an uncertain future after Heywood Healthcare filed for Chapter 11 bankruptcy in 2023 - Location: Athol, MA (HQ and operations tied to 2033 Main St, Athol, MA 01331; also listed Gardner, MA address) - Standards: Joint Commission-accredited - Contact: Main phone numbers include (978) 249-3511 and (978) 632-3420 If you’re looking for services, status updates, or visitation information, check the official site atholhospital.org or contact the hospital directly.
Clinic Type
Primary Care
Address
2033 Main Street Athol, MA 01331
Phone
+19782493511
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Available (emergency department mentioned)
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.9 out of 5 stars (155 reviews)
- OpenGovNY: 3.1 out of 5 stars (Not explicitly stated)
- Healthgrades: 76% patient recommendation rate (Not explicitly stated)
Patients praise
- Friendly and helpful nursing/registration staff
- Some patients appreciate the thoroughness of specific providers
- Convenient for minor health issues
- Some positive experiences with timely care and efficient processing
Common complaints
- Long wait times in the emergency department
- Concerns regarding bedside manner and attitude of some ER doctors
- Lack of communication or feeling ignored during treatment
- Issues with patient comfort and basic care, such as food or responsiveness
"This is by far the worst hospital experience I’ve ever had! ... They make you wait a ridiculously long time to be seen, then you have an even longer wait in your room."
— Birdeye review"My favorite ER! Every time I walk in here I feel like I'm acknowledged immediately. Sometimes by the dr. Themselves! They register us quickly and get us right to a room."
— OpenGovNY reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cybersecurity incident causes network outage at local hospital - Franklin County Now — Oct 17, 2025
- Security Officer, Security @ Athol Hospital - Teal — Jun 8, 2026
- Athol, Heywood Hospitals no longer in “Code Black” - Franklin County Now — Oct 20, 2025
- Six of 10 Central Mass. hospitals were profitable in fiscal 2024 — Sep 25, 2025
- [PDF] Heywood Healthcare Appoints Dr. Kavita Babu as Chief Medical ... — May 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Athol
Athol Primary Care at Heywood Hospital is part of Heywood Healthcare, a regional, independent community health system serving north central Massachusetts and southern New Hampshire. The system includes Heywood Hospital (134-bed acute care in Gardner), Athol Hospital (25-bed Critical Access in Athol), and Heywood Medical Group, which operates multiple primary care clinics and urgent care sites across the region. Key Athol Primary Care details: - Part of Heywood Medical Group with a presence in Athol. - Primary care services and specialists available through the Athol locations listed under Heywood Medical Group. - Athol Hospital serves as the local hospital campus for the Athol area, complemented by satellite clinics in the region. If you need directions, contact info, or a specific Athol Primary Care location within Heywood Medical Group, I can pull exact addresses and hours.
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