Shepherd Center: Atlanta Brain and Spinal Cord Injury Rehabilitation
Rehabilitation Center • Atlanta, GA • Since 1975
About
Shepherd Center is a private, nonprofit hospital in Atlanta, Georgia, specializing in comprehensive rehabilitation for complex neurological conditions, including spinal cord injury, acquired brain injury, multi-trauma, stroke, multiple sclerosis, chronic pain, and other neuromuscular disorders. Founded in 1975 and headquartered at 2020 Peachtree Road NW (HQ), it operates as a 152-bed rehabilitation facility with a 10-bed ICU. The center focuses on medical treatment, research, and rehabilitation, with programs and clinics across five U.S. offices. It employs about 879 staff and is funded as a nonprofit hospital. Notable resources include the SHARE Military Initiative and various rehabilitation services (PT, OT, neuropsychology, counseling, etc.). Contact: information@shepherd.org; phone: 404-350-7338 / 404-350-7345. Website: shepherd.org.
Clinic Type
Rehabilitation Center
Address
2020 Peachtree Road NW, Atlanta, GA 30309, US
Phone
4043522020
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregated from Google, Facebook, etc.): 4.6 out of 5 stars (aggregated) (936 reviews)
- Physiofinder: 5 out of 5 stars (51 reviews)
Patients praise
- High praise for clinical staff (doctors, therapists) expertise and compassion
- Effective patient outcomes and focus on preparing for life at home
- Strong reputation as a national leader in rehabilitation for spinal cord and brain injuries
- Many reports of supportive and caring interactions with staff members
Common complaints
- Inconsistent quality of care reported by some patients and families
- Concerns regarding the training and attentiveness of some support staff (techs)
- Difficulty or refusal in accessing care for certain types of injuries or patient backgrounds
- Communication gaps, particularly regarding nurse availability and responsiveness
- Reports of unresponsiveness to complaints filed with the Better Business Bureau
"Everything they did was about anticipating what life would be like at home, preparing me to be as independent as possible, and to learn how to adapt in order to achieve that."
— Shepherd Center news portal (Patient Testimonial)"The physical and occupational therapists, psychiatrists, and nurses are outstanding in their field. I have nothing bad to say regarding them... But the techs are dangerously under trained."
— Physiofinder review"The doctors are fine but the nurses' line is not the best. #1 they do not seem very knowledgeable or friendly and #2 it is only available 9am - 3pm."
— Virtuous ReviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Spinal Cord Injury Rehabilitation Center - Shepherd Center — Jan 27, 2026
- Spinal Cord Injury Rehabilitation - Shepherd Center — Dec 11, 2025
- Brain Injury Outcomes - Shepherd Center — Jan 6, 2026
- Spinal Cord Injury Research - Shepherd Center — Dec 22, 2025
- U.S. News & World Report Names Shepherd Center Among Best Hospitals for 2025-2026 in Rehabilitation — Jul 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
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