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Clinic Type

Physical Therapy

Address

500 East Washington St

Phone

F: 508-316-3380

Email

patti@elliottphydicaltherapy.com

Opening Hours

Mon-Thurs: 7 am to 7:30 pm; Fri: 7 am to 5:30 pm; Sat: Appointments may be available upon request; Sun: Closed

Services Offered

  • Physical therapy
  • diagnostics
  • evaluations
  • hands-on therapy
  • exercise routines
  • movement analysis
  • modalities
  • post-operative rehabilitation
  • injury prevention
  • treatment for back pain
  • shoulder pain
  • neck pain
  • ACL tears and reconstruction
  • rotator cuff tears and post-op rehab
  • osteoarthritis
  • tendinitis/tendinopathies
  • concussion treatment
  • balance and gait disorders
  • fall prevention

Insurance & Payment

Cash, Credit/Debit Card, Insurance coordination (they assist with insurance questions)

Languages Spoken

FAQs

What conditions do you treat?

Back pain, neck pain, shoulder pain, post-operative rehabilitation for joint replacements, rotator cuff tears and post-op rehab, ACL tears/reconstruction, osteoarthritis, tendinitis/tendinopathies, concussion treatment, balance and gait disorders.

What should I expect at my first physical therapy visit?

We receive many first-time physical therapy patients who come in thinking their treatments will be painful. Our therapists use tools to relieve pain while improving function, and we offer a consultation to get started.

What is physical therapy beyond post-surgical care?

Physical therapy restores strength, endurance, flexibility and stability for people who are injured, in pain, or have experienced an illness—through therapeutic exercise to restore function and live a pain-free life.

Who are the therapists at this location?

Jamie Boisclair; Kasey Staples; Becky Estrella; Ty Nickerson.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Beaming Health (Bay State Physical Therapy): 4.2/5 (5 reviews)
  • Yelp (Elliott Physical Therapy): 4.4/5 to 4.6/5 (12+ reviews)
  • Healthgrades (Diane Larsson): 5/5 (2 reviews)
  • Facebook (Elliott Physical Therapy): 96% recommendation rate (10 reviews)

Patients praise

  • Staff are frequently described as knowledgeable, professional, and compassionate
  • Patients report effective pain relief and progress in recovery
  • Front desk staff are often praised for being helpful with scheduling and insurance coordination
  • Welcoming and comfortable office environments

Common complaints

  • Occasional complaints regarding billing practices, such as incorrect balances or delayed invoices
  • Some patients reported feeling overcharged for co-pays

"Very Professional Physical Therapy Operation, where the staff are organized, well trained and able to communicate very well with each client."

LocalityBiz Review

"I’ve been to 3 other PT offices over the years for various issues. I chose Baystate... but wow, did I hit the PT jackpot!!"

PhysicalTherapyNearMe.co Review

"The Service with Michelle was excellent, but however the office staff needs to be careful when they are handing receipts that say paid in full and then months later decide that... oh wait there is a balance."

Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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