[PDF] Federally Qualified Health Center - PCHC
Federally Qualified Health Center • Auburn, ME • Since 1997
About
Summary: Penobscot Community Health Care (PCHC) is a nonprofit Federally Qualified Health Center serving the Greater Bangor area, Waldo County, and the Jackman region since 1997. With about 200 clinicians and 65,000 patients served annually (over 400,000 visits), PCHC offers a broad, integrated network of primary care, dental, pediatrics, geriatrics, mental health, substance use services, physical therapy, lab, imaging, pharmacy, nursing home care, and specialty services (including allergy, orthopedics, podiatry, dermatology, and osteopathic manipulative medicine). The organization operates 16+ sites across Bangor, Belfast, and nearby communities, including four large Bangor-area practices open seven days a week with walk-in clinics and extended hours. PCHC uses a sliding fee scale via its Affordable Care Program to ensure access regardless of ability to pay, and is recognized as a leader among community health centers (exemplar practice by the Robert Wood Johnson Foundation). Total staff around 218 with annual revenue approximately $66.4M. Headquarters: Bangor, Maine, USA. Contact: mainline numbers and emails listed on site.
Clinic Type
Federally Qualified Health Center
Address
103 Maine Avenue, Bangor, ME 04401, US
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- PCHC Dental Center (Demandforce): 4.5 stars (2664 reviews)
- Top Rated Local: 2.6 average (28 reviews)
Patients praise
- Specific providers, particularly in chiropractic and pediatric care, are highly recommended for their compassion and expertise
- Staff can be professional, kind, and helpful under certain conditions
- Some patients report successful treatment and resolution of chronic pain or health issues
Common complaints
- Appointment cancellations and scheduling difficulties
- Slow processing of referrals
- Lack of responsiveness from staff or providers via patient portals/phones
- High provider turnover leading to continuity of care issues
"We could tell that the team genuinely cared about our son and us... Penobscot Pediatrics is home to us."
— PCHC Kids website testimonial"They called me a few hours before my appointment and canceled my very important appointment... They treat you like your medical need isn't important."
— a-better-place.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- The Right Equation for Responsible Development: Spotlight on Seaport Community Health Center (Belfast) | MEREDA — Aug 12, 2025
- Bangor nurse residency program earns national accreditation | newscentermaine.com — Aug 8, 2025
- PCHC Foundation receives generous donation from Bangor Savings Bank — Nov 18, 2025
- Expanding access to care for our community — Jun 30, 2026
- Chapa-De Indian Health Recertified as a Patient-Centered Medical Home - Chapa-De | Indian Health - Auburn Grass Valley — Apr 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More federally qualified health center clinics in Auburn
Community Clinical Services (CCS) is a nonprofit federally qualified health center based in Lewiston, Maine, serving the broader Auburn area. Key details: - Services: Primary care, integrated psychiatry and counseling, pediatrics, outpatient psychiatry, pediatric dentistry, school-based health, case management, and access to community resources. - Accessibility: Accepts all patients regardless of ability to pay; sliding fee scale based on income and household size. - Locations: Main HQ at 57 Birch St, Lewiston (Suite 201); 100 Campus Ave, Lewiston; plus additional Lewiston addresses. - Organization: Founded 1985, private nonprofit with about 10 employees; annual revenue around $5.6M. - Contact: Phone options include 1-207-755-3360 and +1 207-777-8899; email listed as celias@stmarysmaine.com. - Focus: Community health center serving healthcare needs in the Lewiston–Auburn area, including behavioral health and pediatric services.
Summary: The Maine Primary Care Association (MEPCA) is a nonprofit organization focused on supporting Maine’s primary care. It lists four offices in the United States, all located in Augusta, Maine, not Auburn. Specific addresses include 73 Winthrop St. (Augusta, ME 04330) and a PO Box 5137 (Augusta, ME 04332). If you’re seeking an Auburn location, this page indicates none exist.
See all federally qualified health center clinics in Auburn →
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