Dr. Jianxin Ma, MD
Neurology • Auburn, NY
About
Dr. Jianxin Ma, MD is a neurologist in Auburn, NY offering neurology, neuromuscular medicine, sleep medicine, spinal disorder, and vascular neurology services. Located at 17 E Genesee Street, Dr. Ma is board certified in neurology, neuromuscular medicine, and vascular neurology by the American Board of Psychiatry and Neurology.
Clinic Type
Neurology
Address
17 E Genesee St, Auburn, NY 13021
Phone
+1 315-252-7434
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Gain access to free telehealth tools, such as “call shielding” and one-way patient texting.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What boards certify Dr. Jianxin Ma?
American Board of Psychiatry and Neurology Neurology; American Board of Psychiatry and Neurology Neuromuscular Medicine; American Board of Psychiatry and Neurology Vascular Neurology
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com: 2.9 out of 5 (18 ratings)
Patients praise
- Some patients reported feeling listened to and cared for by the doctor
- Appreciation for the doctor taking time to explain conditions
Common complaints
- Poor office staff communication and administrative processes
- Perceived lack of attentiveness or patient-centered care
- Difficulty in obtaining medical records
- Short appointment durations and rushed examinations
"The office is terrible. They dont let you even talk to Dr. Ma or anything... They will not send my records... Front desk is awful."
— Vitals.com review, December 2023"I absolutely loved dr ma! He was the only Doctor who truly took the time to listen to me and my fears. He explains everything and cares about his patients."
— Vitals.com reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sherri Viggiano-Hipkens – Auburn, NY | Family Nurse Practitioner — Aug 7, 2025
- Dr. William J. Childres, MD - Internal Medicine Physician in Auburn, NY — May 14, 2026
- Dr. Margaret Spinosa, MD - Gastroenterologist in Auburn, NY — May 14, 2026
- Carol Visser – Auburn, CA | Psychologist — Jan 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
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