Franciscan Medical Clinic - Auburn in Auburn , WA | VMFH
Pediatrics • Auburn, WA
About
Summary: Virginia Mason Franciscan Health (VMFH) is a nonprofit, integrated health system serving the Puget Sound region, including 10 hospitals and about 300 care sites. Headquartered in Tacoma, WA, VMFH operates within the CommonSpirit system and emphasizes serving the vulnerable, with programs like Bailey-Boushay House and the Benaroya Research Institute. VMFH offers a broad range of hospital and health care services across 11 US offices, including locations in Auburn, WA. Contact and corporate details: main site vmfh.org; LinkedIn presence; main phone numbers: 1-507-354-2312 and 1-888-862-2737.
Clinic Type
Pediatrics
Address
1145 Broadway Plaza, Tacoma, Washington 98402, US
Phone
800-276-8807
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: Multiple individual provider ratings available on Healthgrades (e.g., 12-41 ratings per provider) (Varies by provider)
- LocalityBiz, Loc8NearMe, Yelp: Generally low overall rating in user reviews across several platforms (Multiple individual reviews)
Patients praise
- Some patients report positive experiences with specific doctors and nurses (e.g., Dr. Garcia, Dr. Goldman)
- Some staff described as kind, professional, and efficient
- Convenient features such as next-day appointments and onsite lab/x-ray services
Common complaints
- Unprofessional, rude, or hostile front desk and administrative staff
- Difficulties with appointment scheduling and long wait times for appointments
- Poor communication and difficulty reaching the office by phone
- Instances of alleged incorrect laboratory results
- Issues with location information leading to missed appointments
"One of the worst experiences I’ve ever had with a medical office... the front desk staff couldn’t have been more disrespectful. They didn’t listen, didn’t care, and acted like I was making the whole situation up."
— LocalityBiz user review"It's easier to reach the US president than consultants at this Clinic. Looks like they never answer."
— Loc8NearMe user review"Today was my first visit and I was lucky to get an appointment with Dr. Garcia. The front desk was friendly and welcoming. The nurse Erin was awesome."
— Loc8NearMe user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Troy P. Houseworth, MD - General Surgeon in Federal Way, WA — May 14, 2026
- Dr. Phillip Milam, MD, Family Physician | Auburn, WA | WebMD — Apr 8, 2026
- What to know about Virginia Mason Franciscan Health (Video) | Tacoma News Tribune — Feb 24, 2026
- Former Rite Aid site in Puyallup sold for $5.5 million | Tacoma News Tribune — May 13, 2026
- Troy Houseworth, MD, FACS - Federal Way, WA - Surgeon | Doctor.com — Aug 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
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