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About

East Hill Medical Center (Summit Pediatrics) in Auburn, NY offers adult and pediatric care within a broader primary care, dental, and behavioral health practice. Key points: - Location: 144 Genesee St, Auburn, NY 13021 (HQ) with additional Auburn offices. - Services: Primary care, pediatric care (Summit Pediatrics), dental, and behavioral health; focus on accessible, quality health care. - Contact: main phone (315) 253-8477; compliance@easthillmedical.com for administrative matters. - Structure: Private medical practice with 3 employees and approximately $16.9M in annual revenue. - Online presence: Website easthillmedical.com; monthly site visits ~2,212 with steady growth; U.S. presence, low bounce rate. If you’re seeking East Hill Medical Center for adult and pediatric care in Auburn, they function as a multi-specialty medical center led by Summit Pediatrics, with multiple Auburn locations and a focus on accessible, comprehensive care.

Clinic Type

Primary Care

Address

144 Genesee St, Auburn, NY 13021

Phone

(315) 253-8477

Email

compliance@easthillmedical.com

Opening Hours

Evening hours, same-day sick visits, after-hours nurse line (as per site highlights)

Emergency Care

911

Services Offered

  • Primary Care
  • Dental
  • Behavioral Health
  • Family Pediatric Medicine
  • Adult Medicine
  • School-based Dental
  • Community Programs
  • In-house Lab Services
  • Vaccines
  • Patient Portal

Technology & Equipment

  • Quest Diagnostics in-house lab services
  • Patient Portal
  • Medent (portal links)

Team

  • Not specified on page, Not specified — Clinical team members (general)

Insurance & Payment

Languages Spoken

FAQs

What services does East Hill Medical Center offer?

Primary care, dental, and behavioral health services for all ages; in-house lab services; vaccines; community programs.

Request Prescription Refills

(315) 253-8477, prompt 1

Adult Medicine

(315) 253-8477, prompt 2

Pediatric Patients

(315) 253-8477, prompt 3

Dental Office

(315) 253-8477, prompt 4

Adult Patients

(315) 253-8477, prompt 5

Inner Wellness

(315) 253-8477, prompt 6

Billing & Finance

(315) 253-8477, prompt 7

Administration

(315) 253-8477, prompt 8

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • kyeleedds.com/catalog/auburn: 2.7/5 stars
  • mappca.com (East Hill Dental): Mixed ratings (some 1-star, some positive)
  • Yelp: 1 star (1 review)

Patients praise

  • Some reports of helpful and fast administrative staff in specific departments
  • Positive experiences with certain individual hygienists or providers
  • Recent improvements in workplace culture reported by employees

Common complaints

  • Reports of long wait times for appointments and at the office
  • Dissatisfaction with communication, including staff unprofessionalism and failure to return calls
  • Concerns regarding medical care, such as feeling disregarded or dismissed by providers
  • Issues with medication management and prescription refills
  • Complaints about behavioral health services and staff attitude
  • Allegations of poor management culture

"The receptionist was very helpful and fast in getting me into the office as soon as possible. But as soon as I went back for my cleaning, my hygienist was very rude and simply ignored me wincing in pain."

Aggregate patient review summary (via mappca.com / kyeleedds.com)

"I came here for an appointment about a month ago complaining of vomiting and abdominal pain that had been going on for months. I was completely disregarded/brushed off by the doctor and the nurse I saw. ... I ended up in the hospital and it turned out I had gall stones and a severely inflamed gallbladder requiring surgery."

Aggregate patient review summary (via kyeleedds.com)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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