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About

St. Mary’s Health System in Auburn/Lewiston, Maine offers primary care through its network of Community Clinical Services and affiliated clinics. The system includes a primary care provider network with locations in Lewiston and Auburn, focused on accessible, patient-centered care as part of St. Mary’s regional services. Key leadership for primary care includes Ashley Goodwin (Director of Primary Care) and related operational support. Services also span behavioral health, cardiology, and other specialties across 22 offices in the region, with emergency and urgent care available.

Clinic Type

Primary Care

Address

Androscoggin County, Maine

Phone

(207) 777-8100

Email

sml-patient_experience@stmarysmaine.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Pediatrics
  • Family Medicine
  • Adult Care
  • Senior Care
  • Preventive Care
  • Chronic Disease Management
  • Coordination of Care
  • Patient-centered Care
  • Accessible Care
  • Comprehensive Care

Team

  • St. Mary’s Health System Primary Care Team — Primary Care Providers (various)

Insurance & Payment

Languages Spoken

FAQs

What services are offered by St. Mary’s primary care?

Pediatrics, family medicine, adult and senior care, preventive care, management of chronic conditions, and care coordination.

What is the contact number for accepting new patients?

Accepting New Patients – Please Call 207-777-8899

What Patients Say

Overall sentiment across review platforms: negative

  • Healthgrades (for specific provider): 3.8/5 (19 reviews)
  • LocalityBiz (Auburn Medical Associates): Consistently very low (primarily 1 star) (Multiple individual reports)

Patients praise

  • Some patients report positive experiences with individual doctors and nurses
  • Strong average quality performance scores for the broader regional medical network per federal data

Common complaints

  • Negative feedback regarding staff communication and professionalism
  • Long wait times and difficulty reaching the office by phone
  • Concerns regarding medical record privacy and administrative mismanagement
  • Historical reports of unprofessional conduct among some staff members

"Bottom of the barrel doctors, lousy staff, lousy office... Avoid at all costs."

LocalityBiz review of Auburn Medical Associates

"The front desk lady announced my issues to the entire office and was very unprofessional... angry medical assistant made this a very negative experience."

LocalityBiz review of St. Mary's Urgent Care (Auburn)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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