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Clinic Type

Primary Care

Address

1171 Gatewood Drive #101, Auburn, AL 36830

Phone

(334) 821-2708

Email

noreply@iqhealth.com

Opening Hours

8:00am - 5:00pm

Services Offered

  • Primary Care/Preventative Care
  • Pediatrics
  • Chronic Care
  • Acute/Urgent Care
  • Immunizations
  • Laboratory
  • EKG
  • Mental Health

Team

  • Mallory Willis, D.O. — D.O.
  • Brian Wood, M.D. — M.D.
  • Katherine Winchester, PA — PA
  • Andrew Jones, M.D. — M.D.

Insurance & Payment

Languages Spoken

Current Offers

New Patient Paperwork

FAQs

What services are offered at Primary Medicine Associates - Auburn?

Primary Care/Preventative Care, Pediatrics, Chronic Care, Acute/Urgent Care, Immunizations, Laboratory, EKG, Mental Health.

What are the services offered at Primary Medicine Associates?

Primary Medicine Associates provides full-spectrum family care including Primary Care/Preventative Care, Pediatrics, Chronic Care, Acute/Urgent Care, Immunizations, Laboratory, EKG, and Mental Health.

What forms should I bring to my appointment?

New Patient Information Form and Medical Records Release Form (and any other forms noted as part of Patient Forms and Resources).

Where can I download patient forms before my visit?

Patient forms can be downloaded from the clinic’s Patient Forms and Resources page (e.g., New Patient Information Form, Medical Records Release Form).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook: 84% recommendation rate (14 reviews)
  • LocalityBiz: Varied (includes 5-star and 1-star reviews) (Multiple individual reviews)

Patients praise

  • Thorough medical care during visits
  • Attentive and friendly staff interactions when present in the office
  • Short wait times for some patients

Common complaints

  • Difficulty reaching the office via phone
  • Lack of responsiveness to emails or patient portal messages
  • Issues with medication refill approvals and pharmacy communication
  • Delays in receiving test results and follow-up communication

"I was pleased with my first visit with Dr Lane, however it is nearly impossible to get through via phone. No response to email thru the patient portal. Pharmacy has faxed several time for refill approval to no avail! I’m at a loss!"

LocalityBiz User Review

"The visit is always very nice and through when I go but like as of now, I had an appointment on Tuesday and my doctor was supposed to have sent in a medicine for me. It’s Thursday and it still has not been called in even after I called and left a voicemail earlier today about it."

LocalityBiz User Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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