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About

East Hill Family Medical in Auburn, NY provides affordable, confidential reproductive health services including contraceptives, STD testing and treatment, PrEP prescription, sexual health education, counseling, pelvic and breast exams, Pap smears, pregnancy testing, routine well-woman visits, and HPV vaccinations. The clinic offers a sliding fee program based on household income and family size, and accepts Medicaid and Medicare.

Clinic Type

Reproductive Health Care

Address

144 Genesee Street, Auburn, NY 13021

Phone

315-253-8477

Email

—

Opening Hours

Monday–Sunday: 8:00 AM–8:00 PM EDT (hours vary by location; listed as 8:00 AM–8:00 PM EDT Mon–Thu, 8:00 AM–4:30 PM EDT Fri at East Hill Family Medical in Auburn)

Services Offered

  • Reproductive health services
  • Contraceptives
  • STD testing and treatment
  • PrEP prescription
  • Sexual health education
  • Link to primary care
  • Counseling
  • Pelvic exams
  • Breast exams
  • Pap smears
  • Pregnancy testing
  • Routine well-woman visits
  • HPV vaccinations
  • sliding fee program
  • Medicaid and Medicare accepted

Technology & Equipment

  • STD testing
  • HPV vaccinations
  • PrEP
  • Pelvic exams
  • Pap smears

Team

  • East Hill Medical Center — Reproductive Health Services Provider

Insurance & Payment

  • Medicaid
  • Medicare

Medicaid and Medicare are accepted. Sliding fee program available based on income and family size.

Sliding fee program (adjusted charges based on income), Medicaid, Medicare, Sliding fee program, cash, credit/debit (implied by standard practice)

Languages Spoken

  • English

Pricing

  • Sliding fee discounts based on income and family size

Current Offers

Sliding fee program for reproductive health services

FAQs

What reproductive health services are offered?

Contraceptives, STD testing and treatment, PrEP prescription, sexual health education, pelvic exams, breast exams, Pap smears, pregnancy testing, routine well-woman visits, HPV vaccinations.

What services are offered under Reproductive Health Services?

Contraceptives, STD testing and treatment, PrEP prescription, sexual health education, link to primary care, counseling, pelvic exams, breast exams, pap smears, pregnancy testing, routine well-woman visits, HPV vaccinations.

Does East Hill Medical Center offer a sliding fee program?

Yes, they offer a sliding fee program based on income and family size; call 315-253-8477 to apply or ask for an application during your next visit.

Which insurances are accepted?

Medicaid and Medicare are accepted.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • various online review platforms (Yelp, Kyeleedds, Mappca)"}}],sampleQuotes:[{quote:{citations:,confidence:: consistently very low; reviewers explicitly state they would give less than one star or zero stars (small number of individual complaints cited online)

Patients praise

  • offers affordable and confidential reproductive health services
  • federally qualified health center (FQHC) status

Common complaints

  • poor staff communication and unprofessional behavior
  • long wait times for appointments and during visits
  • difficulty obtaining medication refills
  • lack of perceived provider attentiveness to health concerns
  • frequent staff turnover especially regarding female health providers

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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East Hill Medical Center in Auburn, NY offers reproductive health care including birth control services and pregnancy testing. Located at 144 Genesee St., Metcalf Plaza, Suite 201, the clinic accepts teenage patients and provides care in English.

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