Live
Read more

About

Urgent care at Auburn Community Hospital (ACH) is part of the hospital’s acute-care services in Auburn, NY. ACH is a nonprofit, 99-bed facility and the largest employer in Cayuga County, offering a range of services beyond urgent care, including radiology, behavioral health, perioperative/outpatient services, and orthopedics. The hospital hosts a VA community-based outpatient clinic and operates as ACH (Auburn Community Hospital). For urgent care-specific details (hours, location, wait times, services), refer to ACH’s official site or contact the hospital directly. Key facts: - Location: Auburn, New York - Type: Nonprofit, acute-care hospital - Size: ~99 beds; large local employer - Contact/Location: 17 Lansing Street, Auburn, NY 13021 - Website: auburnhospital.org - Notable: Operates a VA outpatient clinic; affiliated with multiple care specialties through ACH leadership and departments

Clinic Type

Urgent Care

Address

Finger Lakes Urgent Care Center locations in Auburn and Skaneateles; 303 Grant Avenue, Auburn, NY 13021; 793 Genesee Street (Route 20), Skaneateles, NY 13152

Phone

315-255-7011

Email

jbagenski@auburnhospital.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

No emergency services advertised; urgent care for non-emergent conditions

Services Offered

  • Urgent Care
  • lab and port draws
  • X-rays
  • on-site testing for non-emergencies
  • follow-up with personal physician assistance
  • immunizations
  • school/work physicals
  • X-ray and lab services

Technology & Equipment

  • X-ray
  • lab services
  • on-site testing

Team

  • Dr. Robert Singletary, Board-trained in Emergency Medicine — Medical Director, Auburn Community Hospital’s Urgent Care Clinics

Insurance & Payment

  • Excellus BlueCross BlueShield

We accept most insurances including Excellus BlueCross BlueShield

self-pay, insurance reimbursement, billing through insurance, insurance

Languages Spoken

  • English

Pricing

  • reasonable pricing for self-pay patients

FAQs

What conditions are treated at the Urgent Care clinics?

Common conditions include upper respiratory infections, sprains, fractures and orthopedic injuries, urinary tract infections, STD screenings and treatment, gastrointestinal ailments, sinus/allergy/asthma complaints, abscess drainage, minor eye injuries, lacerations requiring suturing.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv: 4.8 out of 5 stars (Urgent Care of Auburn) (6 reviews)
  • Birdeye: 2.4 out of 5 stars (Auburn Community Hospital) (344 reviews)

Patients praise

  • Friendly and professional staff in specific departments/clinics
  • Efficient and quick service for minor or non-emergency visits in some instances
  • Appreciation for clear explanations from providers during diagnostics
  • Cleanliness and modern facility equipment in certain areas

Common complaints

  • Long wait times
  • Perceived lack of professional, compassionate, or attentive care from some staff members
  • Concerns regarding misdiagnosis or inadequate treatment
  • Communication issues between patients and providers
  • General dissatisfaction with hospital-wide services and administrative processes

"I went to get COVID tested. I was seen very quickly. ... All of the staff are very friendly."

Solv (Urgent Care of Auburn)

"If I could give this place no stars at all I would. If you have an emergency or just need to get looked at, I highly suggest going somewhere else."

Mappca (Auburn Community Hospital)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More urgent care clinics in Auburn

Auburn, WA·Urgent Care

MultiCare Indigo Urgent Care in Auburn, WA: - Part of Indigo Urgent Care (nonprofit), with walk-in urgent care and virtual care services. - Widely accessible across Washington and Idaho; 45 offices total, including locations in the greater Puget Sound region. - Services include urgent/walk-in care, telehealth, behavioral health, primary care, and prescription delivery. - Auburn-specific details are not listed on Indigo’s site; Indigo operates multiple clinics in Washington with updates on new and co-located facilities (e.g., Renton and Tri-Cities expansions). - If you need Auburn-specific hours or address, please check Indigo’s official site or call the local listed numbers for the Auburn area or nearest Indigo clinic.

VerifiedOnline bookingEmergency careSince 2015
Auburn, WA·Urgent Care

Summary: The page describes MultiCare Auburn Medical Center, a nonprofit hospital in Auburn, WA, part of the MultiCare Health System. Key details: founded 1921, open 24/7, offers birth center, emergency room, inpatient psychiatric units, and general patient care. The center has about 47 employees (growth ~11%), with leadership including Cardiac Cath Lab Director and Director of Surgical Services. It is part of a larger not-for-profit health system (MultiCare) with extensive community-based services and more than 18,000 team members. The site lists general hospital information, services, and workforce categories, but does not mention an urgent care specifically named “Indigo Urgent Care.” If you’re looking for Indigo Urgent Care in Auburn, this page does not provide that detail.

VerifiedOnline bookingSince 1921
Auburn, AL·Urgent Care

VerifiedOnline booking
Auburn, NY·Urgent Care

WellNow Urgent Care operates walk-in clinics across several states, including Illinois, Indiana, Michigan, New York, and Pennsylvania. It originated as Five Star Urgent Care in 2012 and is headquartered in Chicago, IL. The company provides urgent care services such as treatment for illnesses and injuries, rapid testing, and other health needs, with a network of clinics and three U.S. offices listed (primarily in Chicago). There is no specific WellNow location listed for Auburn, NY in the provided data. If you’re looking for WellNow in Auburn, NY, you may want to check WellNow’s official site or the locations page for the nearest Auburn-area facility or nearby options in central New York.

VerifiedOnline bookingEmergency careSince 2012
Auburn, NY·Urgent Care

VerifiedOnline bookingEmergency care
Auburn, ME·Urgent Care

VerifiedOnline booking

See all urgent care clinics in Auburn

Comparing your options?

See other urgent care clinics in Auburn, or search the full directory by insurance, ratings, and more.

More Urgent Care Clinics