Diagnostics & Laboratory - Augusta - Doctors Hospital
Laboratory Services • Augusta, GA
About
Summary: - The Doctors Hospital of Augusta is a private, acute-care hospital in Augusta, GA, offering comprehensive medical services including emergency care, burn care, cardiology, and oncology, with a recognized Burn Center and Cancer Center. - For diagnostics and laboratory needs, the facility provides a range of clinical services typical of a full-service hospital (implied by its size, specialties, and presence of departments like Radiology and Nuclear Medicine). - Key points relevant to Diagnostics & Laboratory: - Hospital size: 350+ beds; serves as a major regional facility. - Services implied: medical imaging, nuclear medicine, and laboratory testing linked to cardiology, oncology, and emergency care. - Accredited capabilities that relate to diagnostics: joint commission recognitions (surgeries) and CARF accreditation (facility-wide), with specialized centers (Burn Center, Cancer Center) that rely on diagnostic testing. - Location: 3651 Wheeler Road, Augusta, GA 30909 (HQ), United States. If you need specifics on a particular diagnostic department (e.g., lab turnaround times, types of assays, or imaging modalities), please specify which diagnostics area you’re after (clinical lab, radiology, nuclear medicine, pathology, etc.), and I can refine the answer or pull targeted details.
Clinic Type
Laboratory Services
Address
3651 Wheeler Road, Augusta, Georgia 30909, US
Phone
Call Consult-A-Nurse®: (844) 706-8773
William.Ellis@HCAhealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What is Medicare pays for tests?
Medicare pays only for tests it considers medically necessary. Some tests are always considered medically necessary, but most tests fall in the middle — and may only be considered medically necessary under certain circumstances, depending on your diagnosis.
What is an ABN?
An ABN is a form that lets you know you may have to pay for a test your doctor has ordered if Medicare refuses to pay for it. Once you sign an ABN, the lab may bill you for the cost of the test.
What if Medicare refuses to pay for a test after the ABN?
If Medicare denies the claim, you may contest the denial if you think it was wrong. You may sign the ABN and have the test performed and be billed, refuse to sign and not have the test, or refuse to sign and still have the test performed and be billed.
What if Medicare pays for the test?
If Medicare pays for it, you will not receive a bill. You will only get a bill if Medicare denies the claim.
Can supplemental insurance pay if Medicare does not?
Maybe. If you have a supplemental insurance policy, it may cover some costs outside Medicare guidelines.
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 4.1/5 stars (2,287 reviews)
- ComplaintsBoard: 1.0/5 stars (5 complaints)
- Medical News Today (CMS data): 65% (would recommend/patient experience) (CMS HCAHPS based data)
Patients praise
- Positive experiences with specific diagnostic and imaging technicians
- Efficient check-in processes for some scheduled appointments
- High-performing in certain adult procedures and conditions
- General appreciation for some nursing and support staff
Common complaints
- Long wait times and delays in care
- Concerns regarding staff professionalism and bedside manner
- Reports of perceived medical negligence or inadequate communication
- Difficulties with emergency department triage and patient throughput
"Worse hospital 6 hours they forgot about me can’t seen anyone but a PA. All the testing and everything was gone in waiting room ridiculous. Medical care in Augusta is a joke"
— Birdeye review (Michael B.)"Had a mammogram with the same tech I had last year. She was just as nice this year as she was last year. Rosemarie at the front desk was nice and so was Tonya the registrar."
— Google review via PayerPriceSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Doctors Hospital cuts ribbon on new diagnostic center — Feb 19, 2026
- Doctors Hospital opens revitalized Women's Diagnostic Center - The Augusta Press — Feb 20, 2026
- Doctors Hospital expands women’s health services with new diagnostic center | WJBF — Feb 19, 2026
- Laura Carolina Guzman Arias — Jun 20, 2026
- Doctors Hospital Opens Freestanding Emergency Room in Evans - Augusta Newsroom — Nov 20, 2025
Information sourced from the clinic's website as of July 11, 2026.
More laboratory services clinics in Augusta
Augusta University (AU) is a public research university and academic medical center in Augusta, Georgia. It serves as part of the University System of Georgia with satellite medical campuses in Savannah, Albany, Rome, and Athens. AU emphasizes research, higher education, and clinical care, training health professionals and innovators. The university employs a large workforce, hosts thousands of alumni, and operates multiple locations in Augusta and surrounding Georgia cities, with accreditation by SACS. For laboratory services, AU houses extensive biomedical and clinical testing within its medical center and affiliated facilities, supporting education, patient care, and translational research. If you’re seeking specific laboratory services, contact AU’s medical center or the Office of Clinical Services for details on testing capabilities, hours, and locations.
Quest Diagnostics does not list a location in Augusta, GA in the provided highlights. The company is headquartered in Secaucus, NJ, operates in 42 countries, and has offices in the United States with three locations listed in Secaucus, NJ. For a specific Augusta location, you may want to use Quest Diagnostics’ site locator or contact wellness@questdiagnostics.com or +1-866-697-8378 to confirm availability and nearest lab locations.
Comparing your options?
See other laboratory services clinics in Augusta, or search the full directory by insurance, ratings, and more.