Welcome to Augusta Center for Health and Rehabilitation ...
Long-Term Care • Augusta, ME
About
Augusta Center for Health & Rehabilitation (VK Augusta, LLC) offers post-acute rehabilitation and long-term care with around-the-clock medical and therapy services. Key points: - Location and focus: Headquartered in Augusta, Maine, with 4 offices in the U.S. (including 188 Eastern Ave, Augusta, ME 04330). - Services: Post-acute rehabilitation, long-term care, and patient-centered care with a comprehensive “passport to home” approach. - Status and structure: Private, active company with 6 employees and annual revenue of about $27.5M. - Leadership: Ashley Nichols (Executive Director) and other leaders in Social Services and activities. - Online presence: Website augustacenterrehab.com; LinkedIn presence; current monthly site visits (~2,123) and strong bounce rate (~0.8%). If you’re seeking care options, this center emphasizes post-acute rehabilitation and long-term, patient-focused care in Augusta, ME, with a “passport to home” philosophy to support transitions home.
Clinic Type
Long-Term Care
Address
188 Eastern Ave, Augusta, ME 04330
Phone
+1 207-622-3121
augusta-info@nathealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Technology & Equipment
Insurance & Payment
Passport™ approach with network of National Health Care centers and affiliate partners; coverage for post-acute services including therapy, telehealth, diagnostics, home care, and hospice
Languages Spoken
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FAQs
What services does Augusta Center for Health and Rehabilitation provide?
Post-acute rehabilitation and long-term care services, including a myriad of medical and therapy services, with around-the-clock care for those living with chronic illnesses and disabilities.
What is Passport™ approach?
A comprehensive care approach designed to care for each person’s unique needs, leveraging an extensive network of National Health Care centers and affiliate partners to provide a continuum of post-acute services.
Who is eligible for care?
Patients needing post-acute rehabilitation, ongoing long-term care, and related health services within the Passport network.
Where is the facility located?
188 Eastern Avenue Augusta ME 04330
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Multiple aggregator sites including SeniorAdvice, Caring.com, and Seniors.fyi: Average rating generally ranges from 3.2/5 to 4.3/5 across different platforms (e.g., 3.6/5 on Medicare.gov) (Varies by platform, ranging from 5 to over 40 reviews documented)
Patients praise
- Appreciation for some dedicated staff members
- Effective therapy programs mentioned in some reviews
- Commitment to providing community activities and social engagement
Common complaints
- Concerns about understaffing and slow response times
- Issues with transition of care from hospitals (e.g., medication delays)
- Reports of poor housekeeping and outdated infrastructure/facility conditions
- Allegations of staff misconduct or lack of compassionate care
- Documented pattern of poor care leading to additional inspections in recent years
"A reviewer described the experience as very unsatisfying, citing overwhelming neglect and long waits for assistance."
— Seniors.fyi"Reviews mention appreciation for the dedicated staff's compassionate care and effective therapy programs, though some critique the facility for issues related to understaffing, housekeeping standards, and outdated infrastructure."
— Care ChangesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More long-term care clinics in Augusta
Maine Veterans’ Homes (Maine Vet Homes) is a private, nonprofit organization founded in 1977 that provides long-term care, skilled nursing, assisted living, and related services for veterans, spouses, and Gold-star families across Maine. Headquartered in Augusta, ME, the organization operates 11 locations nationwide (all in the United States) with its main campus at 460 Civic Center Dr, Augusta, ME 04330. It emphasizes quality, award-winning care across six Homes in Maine (Augusta, Bangor, Caribou, Machias, Scarborough, and others), supported by a staff of about 171 employees and annual revenue around $17.9M. For Augusta residents and families specifically, the Augusta location serves as the headquarters and is a central hub for services and administration. Key contact: info@mainevets.org; phone 800-278-9494.
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