Serenity Behavioral Health Systems – Your Journey Begins ...
Social Work • Augusta, GA • Since 1974
About
Serenity Behavioral Health Systems is a nonprofit mental health care organization founded in 1974 and headquartered in Augusta, Georgia. Key details: - Industry: Mental Health Care; Type: Nonprofit; Private ownership; Active status - Location: 4 offices in the United States, all centered in Augusta, GA (HQ at 3421 Mike Padgett Hwy, Augusta, 30906) - Size & economics: About 23 employees (up 22.9% YoY) with annual revenue around $11.3 million; small funding (~$2.0K) - Codes: SIC 80, 809; NAICS 62, 621 - Online presence: Homepage serenitybhs.com; LinkedIn: linkedin.com/company/serenitycsra - Contact: 706-432-4942 and 1-706-432-4800; email info@serenitybhs.com - Aliases: Serenity Behavioral Health Systems, The Hearts of Serenity, Serenity Behavioral Health System, The Hearts of Serenity, Inc. User-focused note: If you’re seeking information specifically about their programs or how to begin a journey with them, the homepage and local Augusta contact points are good starting resources.
Clinic Type
Social Work
Address
3421 Mike Padgett Highway Augusta, Georgia 30906
Phone
(706) 432-4800
Info@serenitybhs.com
Opening Hours
Normal Hours: M-F 8:00 AM - 5:00 PM; Open Access Hours: M-F starts at 7:30 AM; Appointments are first-come, first-served until all slots are filled for that day
Website
Emergency Care
Georgia Crisis and Access line at (800) 715-4225 or 911
Services Offered
Team
Insurance & Payment
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No specific insurance list provided; notes indicate no one denied access due to inability to pay and sliding fee schedule
Languages Spoken
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FAQs
All submissions will be responded to within 24 hours. In case of a medical or mental health emergency, please call the Georgia Crisis and Access line at (800) 715-4225 or 911. No one will be denied access to services due to their inability to pay. There is also a discounted/sliding fee schedule available.
Response time for submissions; emergency numbers; sliding fee schedule information.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/Beaming Health: 3.0 out of 5 stars (2 reviews on Yelp)
- Recovered.org Trustscore: 2.74 out of 5 stars (Not explicitly stated)
Patients praise
- Some patients express high satisfaction with specific doctors and individualized care plans
- Positive feedback regarding the facility's role in providing support for self-harm and family dynamics
- Appreciation for staff accessibility and flexibility with appointments
- Reports of successful outcomes and feeling welcomed by the team
Common complaints
- Concerns about facility cleanliness and maintenance
- Reports of unprofessional or uncaring staff interactions
- Frustration regarding appointment wait times and scheduling issues
- Complaints about inadequate therapy or group support availability
- Perceived lack of respect or personalized care from management
"This place was a living hell... This place is for detox patients only if your going through depression do not come here. You’ll feel trapped and anxious 24/7 you can’t leave unless they allow you and the whole facility was a dump. Smelled awful and everything was disgusting."
— FindRehabCenters.org review"I'm a patient of Dr. Eliah and have been receiving care at the Grovetown location for almost a year now. I honestly couldn't be happier with my care."
— Yelp review"If any of my friends express concern about their mental health, I tell them to go to Serenity. They make me feel welcome--the doctors and everyone there. They are sweet and understanding."
— Carelon Behavioral Health Quality Review Final Assessment (2025)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Georgia opens new behavioral health crisis center in Augusta — May 13, 2026
- Ribbon-cutting celebrates new Crisis Stabilization Unit at Serenity Behavioral Health Systems | WJBF — May 13, 2026
- Serenity Behavioral Health hosts Narcan training for Fentanyl Awareness Day — Apr 29, 2026
- Georgia mental health hospital expansion draws hundreds of millions in funding — Mar 11, 2026
- $2.4 million grant will place mental health professionals in areas of need – Jagwire — Jul 31, 2025
Information sourced from the clinic's website as of July 11, 2026.
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