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About

MaineGeneral Health is a nonprofit health system based in Augusta, Maine, serving the greater Kennebec Valley. It operates as a comprehensive hospital and health care organization with multiple facilities and a focus on improving local health outcomes. The system employs about 729 staff and reports annual revenue around $10 million. It maintains a presence in Augusta (headquarters) and operates various offices, including locations in Augusta, ME. The organization is active on LinkedIn and participates in the U.S. health care sector (SIC 41, 411; NAICS 62, 622). For sports medicine within Maine, MaineGeneral Health highlights its Primary Care Sports Medicine team, designed to help athletes at all levels with medical care for injuries and sport-related health needs.

Clinic Type

Sports Medicine

Address

35 Medical Center Pkwy, Augusta, ME 04330, US

Phone

(207) 877-4754

Email

smart@mainegeneral.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Sports medicine
  • Injury prevention
  • Treatment
  • Rehabilitation
  • Injury assessment
  • On-site evaluation
  • Education and clinics
  • Rehabilitation follow-up
  • Coordination with family doctors and specialists
  • Game/event coverage
  • SMART (Sports Medicine Access and Response Team)

Team

  • Dr. Dunlap, Family medicine physician; sports medicine fellowship; ABFM board-certified with added qualifications in sports medicine — Medical staff / sports medicine physician
  • Dr. Hoke, Family medicine physician; primary care sports medicine fellowship; Dartmouth Medical School; ABFM board-certified — Medical staff / sports medicine physician
  • Dr. Lutrzykowski, Family medicine physician; primary care sports medicine fellowship; University of Massachusetts; ABFM board-certified — Medical staff / sports medicine physician

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MaineGeneral (Sports Medicine | Augusta location page): 4.8 out of 5 (15+)
  • MaineGeneral (Thomas Hoke, MD profile): 4.7 out of 5 (144 ratings; 42 comments)
  • MaineGeneral (Ian Patten, MD, MPH profile): 4.7 out of 5
  • MaineGeneral Health (Sports Medicine service page, statewide): 4.7 out of 5 (31 ratings; 10 comments)
  • WebMD (Thomas Hoke, MD): 4.0 out of 5 (7 ratings)
  • Vitals (Mainegeneral Sports Medicine practice): No rating shown (practice page: no reviews yet) (0 ("Be first to leave a review"))
  • Vitals (Thomas Hoke, MD): Average not clearly stated on excerpt; 2 reviews shown (2 reviews shown)

Patients praise

  • Providers perceived as friendly/kind and good at procedures with minimal pain
  • Thorough listening/understanding of patient concerns; good explanations
  • Good outcomes (e.g., knee improved; care for medical needs)

Common complaints

  • Administrative/front desk rudeness or lack of helpfulness
  • Referral/visit process delays and communication issues
  • Reports of poor pain management/insensitivity (e.g., dismissed severe pain)
  • Long wait times or scheduling/follow-up failures

"“The front desk staff needs a lot of help. They're very rude and unhelpful.”"

MaineGeneral: Thomas Hoke, MD profile (patient review excerpt)

"“he is very good at what he does as he made sure there was as little to no pain during my procedure”"

MaineGeneral: Thomas Hoke, MD profile (patient review excerpt)

"“This process delayed me seeing him at the peak of my pain.”"

MaineGeneral: Thomas Hoke, MD profile (patient review excerpt)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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