Aurora Family Medicine Center - Optum
Family Medicine • Aurora, CO
Clinic Type
Family Medicine
Address
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Phone
1-877-292-4040
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- 4doctors.net: 2.3/5 (76)
- Healthgrades: 3/5 (2)
- Optum official site (provider-specific): N/A (43)
Patients praise
- Positive experiences with specific individual providers (e.g., NPs, PCPs)
- Providers described as knowledgeable, caring, and attentive
- Some patients report efficient and professional care during visits
Common complaints
- Administrative inefficiencies and poor communication
- Difficulty scheduling appointments and long hold times
- Lack of responsiveness from office staff (e.g., refilling prescriptions, returning calls)
- Inconsistent care experiences and high provider turnover
- Concerns regarding billing practices and collections
"The back-office for him and or Optum has been the absolute worst experience EVER... automation IS NOT working for your office."
— Patient review on 4doctors.net"Front desk help is awful. No one calls you back. They don't respond to fax from pharmacy."
— Patient review on Healthgrades"She was very attentive and listened to my concerns. I didn't feel judge and I felt genuinely cared for."
— Patient review on Optum.com (regarding Mavis Owusu, NP)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Resident Class of 2025 Begins Practice; 60% stay in Wisconsin - UW Family Medicine — Dec 3, 2025
- Rebecca A. Mayer, NP - Nurse Practitioner in Milwaukee, WI — May 14, 2026
- Thelma S. Baah, NP - Aurora, CO - Family Medicine - Schedule Appointment — Apr 28, 2026
- Aurora Internal Medicine: Your New Berlin Health Partner — Dec 3, 2025
- A Few Years After Purchase, Health Care Giant Optum to Close Long-Standing Portland Clinic — Feb 11, 2026
Information sourced from the clinic's website as of July 10, 2026.
More family medicine clinics in Aurora
Himalaya Family Medicine Clinic is a small, self-owned family medicine practice with two Aurora, Colorado offices (HQ at 1550 S Potomac St, Suite 250, Aurora 80012). Founded in 2013, it is a certified medical home provider (AAAHC-accredited) offering personalized primary care. Key details: - Services: Family medicine and general primary care. - Provider: Dr. Bipin Kumar (linked as founder/lead), with the clinic described as a trusted family medicine physician group in Aurora. - Contact: Multiple phone numbers listed (303-923-3946, 303-632-8648, 303-351-1800). - Web presence: About 4,000 monthly visits; US-focused audience; low bounce rate and modest pages-per-visit. - Staff: Small team (3 employees reported) with growth observed. - Accessibility: Two offices at the same Aurora address.
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