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Clinic Type

Immediate Care

Address

Aurora, IL

Phone

6309386000

Email

kflesch@nm.org

Opening Hours

Hours vary on holidays: New Year's Day, Memorial Day, July 4 (Independence Day), Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve. Please call to confirm.

Telehealth

Available (virtual visits)

Emergency Care

Immediate Care (not emergency department)

Services Offered

  • Immediate Care
  • In-person visits
  • Virtual visits
  • Lab services
  • X-rays
  • Appointments / reserved arrival times
  • On-site parking

Insurance & Payment

Languages Spoken

FAQs

What services are offered at Northwestern Medicine Immediate Care Centers?

In-person and virtual visits, urgent care services including minor illnesses and injuries, lab tests, and X-rays.

Do I need to notify before coming for an in-person visit?

For in-person visits, you do not need to let us know you are on your way, but a reserved time may be offered and walking in is also possible.

At what age can children have a virtual visit?

Patients must be age 5 or older for a virtual visit.

What is the difference between emergency care and immediate care?

Understanding the difference between emergency care or immediate care can help you choose.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google: 3.2/5 stars (110 reviews)

Patients praise

  • prompt and efficient care
  • professional and knowledgeable doctors
  • skilled technicians, particularly for blood draws and X-rays
  • convenient location

Common complaints

  • reports of less friendly reception staff
  • variability in service experience over time

"Had a visit recently. Given prompt efficient X-ray. Technician was great. Doctor on duty was greatWas taken care of properly. Bad reviews from years ago are the past. All I know is the present time was good."

Loc8NearMe patient review (Feb 2026)

"I remember the days when this immediate care rated 5 stars. It is my hope that you all get this turned around."

Yelp patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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