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About

VNA Health Care is a nonprofit healthcare provider headquartered in Aurora, Illinois, founded in 1918. It operates 17 offices across the United States (primarily in Illinois) with its main location at 400 N. Highland Ave, Aurora, IL 60506 (HQ) and multiple centers including 1400 Indian Avenue, Aurora, IL 60505. The organization offers primary, preventive, and pregnancy care through 12 health center locations and has about 185 employees. It is part of the Illinois healthcare sector, operates as a private nonprofit, and had approximately $13.6M in annual revenue. Contact: communications@vnahealth.com; phone: (630) 892-4355 or (630) 978-2532.

Clinic Type

OB-GYN / Women’s Health

Address

Aurora, IL (Indian Avenue)

Phone

(630) 892-4355

Email

communications@vnahealth.com

Opening Hours

Monday–Saturday hours vary by service; check specific service hours

Telehealth

Not specified

Emergency Care

Not specified

Services Offered

  • primary care
  • family practice
  • pediatric care
  • OBGYN/womens health
  • annual exams
  • pregnancy care
  • reproductive health support
  • birth control and family planning
  • menopause management
  • menstrual issues and pelvic pain treatment
  • gynecological screening and treatment
  • lab services
  • same-day appointments
  • walk-ins
  • adult and pediatric care

Insurance & Payment

  • Plans/Insurance Accepted (per extracted extras)

Walk-ins, Same-day appointments, Laboratory services available at location

Languages Spoken

  • English
  • Spanish (bilingual staff mentioned)

FAQs

Schedule an Appointment at Our indian Avenue Location

Schedule an appointment online or call the main line.

What services are offered at this center?

Primary care, women’s health including annual exams, pregnancy care, pediatric care; lab services; same-day appointments; walk-ins.

Awards & Accreditations

  • Awards (listed on site)
  • Awards (https://vnahealth.com/awards/)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (for Indian Ave location): 3.5/5 (3 (on Yelp))
  • Yelp (Brand-wide): 2.1/5 (165 (total for VNA Health Care brand))
  • Nutrifinder: 2.1/5 (9 (for WIC Program))

Patients praise

  • Friendly, professional, and compassionate nursing and medical staff
  • Helpful patient representatives and support staff
  • Efficient care for specific services like vaccinations or simple procedures
  • Commitment to patient education and providing affordable, accessible care

Common complaints

  • Long and excessive wait times
  • Poor customer service and unhelpful front desk/registration staff
  • Difficulties with appointment scheduling, including frequent cancellations by providers
  • Lack of communication regarding fees and billing issues
  • Negative experiences with medical staff professionalism and follow-up care
  • Cleanliness concerns in facilities like bathrooms

"The worst customer service ever. One of the receptionist has an eye problem, continues to rolls her eyes at..."

Yelp user review

"Ridiculous waiting periods. I was left waiting 55 minutes past my appointment time. They wanted to do blood work. Sent me back to the waiting room. Told me the lab would call me in five minutes. Thirty minutes later I inquired. They never called me..."

FindRehabCenters user review

"First-class service and very good, cordial and friendly education. very nice, patient and passionate. all staff are very friendly and fantastic with care."

VNA Health Care website testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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