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Select Physical Therapy's Aurora - Potomac location in Aurora, Colorado offers physical therapy services including orthopedic rehabilitation, sports medicine, work conditioning, pediatric physical therapy, and ergonomic programs. The clinic features specialized programs such as pelvic health therapy, hand therapy, and sports medicine care delivered by licensed physical therapists and assistants.

Clinic Type

Physical Therapy

Address

1390 South Potomac Street, Suite 114, Aurora, CO 80012

Phone

(303) 745-6717

Email

PrivacyOffice@SelectMedical.com

Opening Hours

Mon-Fri 7:00 AM - 6:30 PM; Sat Closed; Sun Closed

Telehealth

Telerehab available

Services Offered

  • Physical therapy

Team

  • Kimberly Houston, P.T., DPT — center manager, physical therapist
  • Sophie, Doctor of Physical Therapy — physical therapist
  • Michelle Atkinson, D.P.T., O.M.T. certification 2018 — physical therapist

Insurance & Payment

—

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Rehab.com: 3.75/5 (20 reviews)
  • Yelp/MapQuest: 1.0/5 (11 reviews)
  • Best-rehabs.com: 2.38/5 (8 alumni reviews)

Patients praise

  • Helpful and caring nursing or clinical staff in specific instances
  • Clean and modern physical facilities (notably at newer centers like Potomac Pavilion)
  • Comprehensive and accessible range of behavioral health services

Common complaints

  • Billing and administrative errors
  • Rude or unprofessional customer service and staff
  • Lack of attentiveness and poor communication by medical providers
  • Long wait times and difficulty contacting offices via phone
  • Concerns regarding facility cleanliness

"The customer service is rude and unhelpful, their billing practices are unethical, and most of their doctors barely spend 5 minutes with you."

— ComplaintsBoard.com

"They weren't attentive, not sympathetic, not personable, not helpful when needed."

— LocalityBiz (Medical Center of Aurora)

"There is a counselor that is Truly rude, judgemental, and picks and chooses who she is polite to."

— Rehab.com (A.R.T.S. Potomac Street Center)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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