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Northwestern Medicine Immediate Care Aurora in Aurora, Illinois offers immediate care for minor illnesses and injuries through in-person and virtual visits. The clinic provides walk-in care and time reservations where available, along with on-site lab services, tests, and X-rays. Virtual visits by phone or video are available for patients age 5 and older for conditions like colds, sore throats, urinary symptoms, and rashes.

Clinic Type

Urgent Care

Address

Northwestern Medicine Immediate Care Aurora, Aurora, IL

Phone

6309386000

Email

kflesch@nm.org

Opening Hours

Hours vary on holidays: New Year's Day, Memorial Day, July 4 (Independence Day), Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve. Please call to confirm.

Telehealth

Available (virtual visits)

Emergency Care

Emergency care guidance described; not a dedicated emergency center information provided

Services Offered

  • Immediate Care
  • Virtual visits
  • In-person visits
  • Walk-in care
  • Reserve a time (where offered)
  • Lab orders, tests and X-rays

Insurance & Payment

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Languages Spoken

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FAQs

What can I expect at an Immediate Care Center?

Northwestern Medicine Immediate Care Centers offer both in-person and virtual visits. For in-person visits, you do not need to let us know you are on your way, but we suggest it.

What is a virtual visit good for?

A virtual visit lets you talk with an Immediate Care physician or advanced practice provider by phone or video. It may be available before and after regular Immediate Care Center hours.

Who is eligible for a virtual visit based on age?

Patients must be age 5 or older for a virtual visit.

What about arrival times at an Immediate Care Center?

In some locations, you may be able to pick a time to arrive and reserve a time; otherwise, you can walk in for care.

What kind of conditions do Immediate Care Centers treat?

The page lists options such as minor illnesses and minor injuries, urinary tract infections, sexually transmitted diseases, skin irritations and rashes, etc.

What on-site services are available?

On-site parking is available for patients and visitors; lab orders, tests and X-rays are available; lab hours are 7:30 am–4:30 pm.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Urgentcaremap.health: 3.2 (111 reviews) (111 reviews)
  • Clinical GI Associates (Google rating as shown): 3.2 (110 reviews) (110 reviews)
  • Checkbook.org: 6 ratings (no numeric star shown in snippet) (6 ratings)
  • Yahoo Local: 2.0 (star rating shown) (13 reviews)

Patients praise

  • Staff/doctors described as kind, helpful, and providing good care
  • Prompt/efficient processes in some visits (e.g., short waits, quick X-ray or lab handling)
  • Specific clinicians praised for professionalism and clear communication

Common complaints

  • Long lines or closures/availability issues reported (e.g., lab closed despite appointment)
  • Negative experiences described as unacceptable or waste of time
  • Reception/front desk friendliness reported as inconsistent

""I am utterly disgusted...""

— Yahoo Local review text snippet

""Thanks for the utter waste of time today. Line of people for lab work... Then we were told the lab was closed""

— Yahoo Local review text snippet

""Given prompt efficient X-ray. Technician was great. Doctor on duty was great""

— Loc8NearMe review summary (most recent reviews section)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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