Northwestern Medicine Immediate Care Aurora
Walk-In Clinic • Aurora, IL • 1 location (Aurora) locations
Clinic Type
Walk-In Clinic
Address
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Phone
6309386000
kflesch@nm.org
Opening Hours
Hours vary on holidays; call to confirm. General note: on-site parking available.
Telehealth
Available (virtual visits by phone or video)
Emergency Care
Emergency care vs immediate care guidance available; for emergencies call emergency services
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What can I expect at Northwestern Medicine Immediate Care Centers?
Northwestern Medicine Immediate Care Centers offer both in-person and virtual visits. For in-person visits, you do not need to let us know you are on your way, but we suggest it.
What is a virtual visit and when might it be right for me?
A virtual visit lets you talk with an Immediate Care physician or advanced practice provider by phone or video. A virtual visit might be right for you if you need care for any of the conditions listed for virtual care.
Who can have a virtual visit?
Patients must be age 5 or older for a virtual visit. For older children, depending on their condition, the physician or advanced practice provider may recommend you switch to an in-person visit.
Can I reserve a time for an Immediate Care Center visit?
In some locations, you may be able to pick a time to arrive for an Immediate Care Center. We encourage you to reserve a time if one is offered. Otherwise, you can walk-in for care.
What services are provided at Northwestern Medicine Immediate Care Centers?
Care for minor illnesses and injuries, urinary tract infections, sexually transmitted diseases, skin irritations and rashes. Also offered are lab orders, tests and X-rays.
What are lab hours?
Lab hours: 7:30 am-4:30 pm.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/Yahoo Local: Approximately 2.0-2.1/5 stars (13 reviews)
- UrgentCareMap: 3.2/5 stars (111 reviews)
Patients praise
- Efficient and professional clinical care from doctors and nursing staff
- Positive experiences with specific diagnostic services like X-rays and phlebotomy/lab work
- Facility is convenient and generally effective for urgent, minor medical needs
- Some patients report recent improvements in their experience compared to past years
Common complaints
- Long wait times and potential for services to be unavailable despite appointment reservations
- Perceived lack of clear communication regarding service availability (e.g., lab closures)
- Customer service concerns at the reception desk
- Frustration with administrative processes and patient flow management
"I've been here about 6 times. Every time I receive excellent, top-notch doctor care and friendly admitting people."
— Yahoo Local Review (2020)"Dr. K. Ritter was amazing. She provided direct, fast care and was very informative."
— Loc8NearMe Review (2025)"Thanks for the utter waste of time today. Line of people for lab work. Had an appointment. Doors opened right at 7:30 where the line of people filed in. Then we were told the lab was closed..."
— Yahoo Local Review (2024)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- NORTHWESTERN MEDICINE IMMEDIATE CARE AURORA - Yelp — Jul 10, 2026
- Binisa Shah, MD - Northwestern Medicine — Feb 5, 2026
- Marylu J. Joseph, APRN - Northwestern Medicine — Apr 11, 2026
- Northwestern Medicine Immediate Care Bronzeville — Sep 3, 2025
- Northwestern Medicine Diabetes and Nutrition Education Aurora — Sep 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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