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About

Ally Medical is a privately held Hospitals and Health Care provider offering 24/7 emergency care across Austin, Dallas–Fort Worth (DFW), and Houston. Key details: - Services: 24/7 emergency care with rapid response, advanced imaging, on-site labs, and billing/financial assistance. - Locations: 9 offices nationwide (all in Texas), including Austin, Round Rock, Dripping Springs, Spring, Houston, and others. - Headquartered: Austin, Texas. Founded in 2021; 116 employees (growth noted). - Contact: info@allymedical.com; main phone numbers 512-451-0911. LinkedIn presence: linkedin.com/company/ally-medical.

Clinic Type

Emergency Medicine

Address

5525 Burnet Rd, Austin, Texas 78756, US

Phone

512-451-0911

Email

billing@allymedical.com

Opening Hours

24/7 emergency care (open 24/7)

Emergency Care

Emergency medical services for various conditions from minor injuries to life-threatening emergencies

Services Offered

  • Emergency Room / Emergency Care
  • Urgent care (implied by 24/7 ER and mentions of on-site imaging and labs)

Technology & Equipment

  • On-site imaging (advanced imaging)
  • On-site labs

Insurance & Payment

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They state they work with Texas regulations to bill private insurers at in-network rates for emergency care; Care Relief financial assistance available to those who qualify.

Flexible payment options, Billing options (financial assistance), Care Relief, in-network emergency rates

Languages Spoken

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FAQs

What are Ally Medical’s hours for emergency care?

The page states Ally Medical Emergency Rooms are 24/7.

What services do Ally Medical Emergency Rooms provide?

Emergency care for a wide range of conditions, from minor injuries to life-threatening emergencies; specialties mentioned but not detailed on the page.

How does billing work at Ally Medical?

They offer in-network billing with private insurers for emergency care and provide flexible payment options, including Care Relief financial assistance for those who qualify.

Is there financial assistance for bills?

Yes, Care Relief financial assistance is available for those who qualify.

How can I contact Ally Medical?

Main phone number: (512) 451-0911; contact page available.

Where can I find more information about services or locations?

Links to Locations, Services, and Contact Us are available on the site.

Commitments

  • No wait times
  • No appointment needed
  • Rapid response
  • Faster results with on-site labs and imaging

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Apple Maps: 4.7 stars (174 reviews (Apple Maps))
  • Birdeye: 4.8 stars (37 reviews (Birdeye))

Patients praise

  • Fast and efficient service with minimal wait times
  • Friendly, compassionate, and attentive staff and medical professionals
  • Clean and comfortable environment compared to traditional emergency rooms
  • High quality of care and effective treatment outcomes

Common complaints

  • Concerns regarding high billing costs for brief visits or specific tests
  • Occasional reports of unprofessional or rude interactions with medical staff and physicians
  • Instances where patients felt their symptoms were dismissed or not thoroughly investigated

"I will forever refer people to Ally for emergency medical care! It's so much better than urgent care. Not only do they have imaging like CT scans, but they also have fantastic staff."

— Patient review via Apple Maps

"I now have a large bill of 300. Out of pocket for a urine analysis! 5600 for speaking to the doctor for 10 minutes max with a prescription of steroids!!!"

— Patient complaint via Ruspagesusa

"After having been to other ERs where we felt rushed and unheard, the experience here was a breath of fresh air. From the moment we walked in, the staff was beyond amazing."

— Patient review via Ally Medical website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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