Primary Care in Austin, Minnesota - Mayo Clinic Health System
Primary Care • Austin, MN
About
- Mayo Clinic Health System (MCHS) provides primary care services in Austin, Minnesota, as part of its regional network serving Iowa, Minnesota, and Wisconsin. - The Austin location is part of a community-based system that combines local clinics with the resources of Mayo Clinic to offer high-quality physical and virtual care close to home, including well-child visits and routine preventive care as well as management of serious health conditions. - Key context: MCHS operates multiple clinics and hospitals across the region, with a focus on accessible care and 24/7 virtual options, backed by Mayo Clinic expertise.
Clinic Type
Primary Care
Address
1000 First Drive NW, Austin, MN 55912
Phone
507-433-8758
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Opening Hours
Clinic Hours: Mon-Fri 7:00 AM - 5:00 PM
Emergency Care
Open 24 hours (Emergency Department Hours)
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is primary care?
Primary care is your first resource for health care in Austin, Minnesota, covering prevention, wellness and treatment of common conditions, as well as checkups and routine medical appointments.
Who provides primary care?
Health care professionals in primary care include physicians, nurse practitioners and physician assistants who often maintain a long-term relationship with you.
What are the appointment options for primary care?
Appointments with your primary care provider are based on first availability. Mayo Clinic Health System offers Express Care for same-day care of common health concerns. For same-day care when Express Care isn’t suitable, call your local clinic’s appointment line to request a same-day appointment with Primary Care.
What is the Medicare annual wellness visit?
If you're a Medicare recipient, you're eligible to take advantage of annual wellness visits. During this free preventive visit, you'll meet with a registered nurse to develop or update your personalized prevention plan based on your current health and risk factors. It's not a physical exam and does not replace an annual physical exam with your primary care provider.
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Mayo Clinic Health System - Express Care): 4.1 star rating (8 reviews)
- Healthgrades (Dr. David Strobel, Family Medicine): 4.2 star rating (5 reviews)
- Rehab.com (Mayo Clinic Health System – Hospital and Clinic, Austin): ~2.25/5 (32 reviews) shown on page
- Vitels (Mayo Clinic Health Systems Austin practice page): 2.4 (provider rating shown; no patient review count shown on snippet) (not shown in provided snippet)
Patients praise
- Compassionate, attentive staff and professionals who listen and address needs (primary care listing consensus)
- Confident/positive patient experiences with specific family medicine provider (Dr. Strobel)
- Express care rated positively by reviewers (Birdeye)
Common complaints
- Poor communication/wait times and lack of apology described in negative reviews for Mayo Clinic Health System Austin (hospital/clinic page)
- Complaints about service levels/availability (waits, portal/phone hold times, appointment changes, beds/staffing)
- Some reports of improper care/medication errors in user reviews (hospital/clinic page)
"“patients consistently express gratitude for the compassionate care and attentive staff… take the time to listen and address individual needs.”"
— primarycarelist.com provider page (Mayo Clinic Health System - Austin - Primary Care)"“with Mayo clinic has almost killed me twice due to improper care… tried to give me amoxicillin which I am deathly allergic too”"
— rehab.com reviews (Mayo Clinic Health System – Hospital and Clinic, Austin)"“Like the Minnesota Nurses Association, we say no… Needed surgery… is out two months or more!”"
— postbulletin.com letter regarding service levels at Mayo in AustinSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Amy L. Cress, NP - Nurse Practitioner in Rochester, MN — May 14, 2026
- Change in Tradition: Family Medicine at MCHS-Austin holds dr... — Nov 27, 2025
- Katherine S. Zimmerman - Clinical Social Worker in Austin, MN — May 14, 2026
- Austin to see increased care through MCHS expansion — Mar 11, 2026
- Mayo Clinic Health System to expand progressive care unit at Austin facility | News | kimt.com — Mar 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Austin
HELPcare Austin is a wellness and fitness services company offering affordable, unhurried primary care, direct specialty care, health coaching, and labs. Based in Austin, Minnesota, HELPcare operates a direct primary care clinic in Austin and provides management services for the HELPcare Clinic. The organization aims to help members prevent and reverse health issues by delivering information, support, and accessible care. Key details: founded 2021, 6 employees, HQ in Austin, MN; homepage helpcare.health; contact memberships@helpcare.health; phone (507) 418-8465.
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