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Clinic Type

Family Medicine

Address

1800 N Civic Sq Ste 220, Goodyear, AZ 85395

Phone

623-474-8370

Email

Privacy@BannerHealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medicine

Team

  • Rommel Mesola, MD — Physician
  • Randi Herman, FNP — Family Nurse Practitioner
  • Thomas Pena, Jr., DO — Physician
  • Carmencita Medalle, FNP — Family Nurse Practitioner
  • Nathan Tholl, MD — Physician
  • Minkyung Choi, FNP — Family Nurse Practitioner
  • JaLisa Zinn, FNP — Family Nurse Practitioner
  • Esther Burns, FNP — Family Nurse Practitioner
  • Ginger Akins, FNP — Family Nurse Practitioner

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Steven Sumpter): 4.6/5 (56 ratings)
  • Healthgrades (Dr. Bill Evans): 4.7/5 (87 ratings)
  • Yelp (Banner Health System): Variable (mixed sentiment) (61 reviews)

Patients praise

  • Knowledgeable and thorough medical providers
  • Effective communication regarding health and recovery plans
  • Friendly and professional staff in specialized departments like Physical Therapy
  • Strong likelihood of recommending specific family medicine physicians

Common complaints

  • Billing and insurance communication issues
  • Long wait times in emergency departments
  • Perceived lack of empathy or poor bedside manner from some staff
  • Frustration with administrative/billing processes

"He reviews your information and has actual conversations with you about you and your health and healthcare."

Healthgrades (Dr. Steven Sumpter)

"Sarah one of the head doctors who was assigned to see me was very rude to me and my mother... she did not seem to believe anything was wrong."

Solv Health (Banner Urgent Care)

"Not bad medical care - but completely incompetent billing group."

Yelp (Banner Health System)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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