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Clinic Type

Primary Care

Address

—

Phone

800-276-8807

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (in-person and virtual care)

Services Offered

  • Primary Care
  • In-person and virtual care
  • Virtual visits
  • Urgent care information
  • Primary care services
  • Medical group clinics

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.8/5 (31)
  • BestProsInTown: Not explicitly stated overall rating (46)

Patients praise

  • High quality of clinical care and professional staff/providers
  • Efficiency in some services and short wait times for others
  • Appreciation for convenient access to lab, testing, and specialty services in one location
  • Positive interactions with specific doctors and nurse practitioners who are good listeners

Common complaints

  • Difficulty scheduling appointments and long telephone wait times
  • Concerns regarding billing transparency and costs
  • Inconsistent or unprofessional experiences with lab services
  • Reports of poor communication or lack of assistance with cancelled appointments
  • Past concerns regarding COVID-19 safety protocols

"Extremely pleased with every aspect of Virginia Mason Bainbridge. Great care, rare wait times. My primary provider Jonathan Medina is exceptional and a great listener."

— Review on LocalityBiz

"I think the doctor and staff are wonderful but I am highly irritated by the lack of staff that answers the phone and some are helpful but the last person I got could have cared less and had to call back again to resolve the issue."

— Review on Birdeye

"Never going back here. First, I went for a primary care visit and the doctor after my visit forgot to push a button notifying the lab. I waited for over 30 minutes... Secondly, they overcharge! Yep, you’ve been warned."

— Review on LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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