Behavioral and Mental Health Services
Mental Health and Behavioral Health Clinics • Baltimore, MD
Clinic Type
Mental Health and Behavioral Health Clinics
Address
Baltimore County Bureau of Behavioral Health (CSA); administers state-funded mental health services for Baltimore County residents
Phone
988
behavioralhealth@baltimorecountymd.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
24-hour Operations Center; Mobile Crisis Teams; In-Home Intervention Team; Urgent Care Clinic; Non-Mental Health Emergency Housing; Critical Incident Stress Management
Services Offered
Insurance & Payment
—
Languages Spoken
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FAQs
What is the Bureau of Behavioral Health?
The mental health authority for administration of state-funded services for people with mental illness in Baltimore County; helps with medication assistance, applications for services, and resources for mental health services.
Does the Bureau provide direct clinical services?
No. It accesses state grants and medical assistance to fund services via contracts with private, typically nonprofit, mental health agencies.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (MedStar Health Behavioral Health): 2.4/5 (16)
- Birdeye (BTST Services): 2.9/5 (37)
- Birdeye (LifeStance Therapists & Psychiatrists): 4.6/5 (127)
- LifeBridge Health (Abigael O Olaleye, CRNP): 4.8/5 (62 ratings, 11 reviews)
- TherapyDB (Joining With Empathy): 4.8/5 (19)
- Birdeye (Reflections Behavioral Health): 4.6/5 (15)
- Tebra (Amanda Berger, PMNHP): N/A (Positive tone) (148)
Patients praise
- Compassionate, kind, and attentive individual providers
- Effective therapy techniques and tools for recovery
- Appreciation for personalized treatment plans and listening skills
- Professionalism of specific staff members or clinicians
- Successful medication management experiences with some providers
- Convenience of telehealth options
Common complaints
- Unprofessional or dismissive staff attitudes
- Perceived lack of effective treatment or progress
- Long wait times or gaps in care (e.g., turnover of providers)
- Concerns regarding inpatient facility conditions and environment
- Difficulty with communication, scheduling, or administrative responsiveness
- Negative experiences with medication management and psychiatric consultations
"I have never experienced such a psychologically abusive atmosphere in my entire life... They refused to give me any of my meds initially so I couldn’t sleep."
— Birdeye review of MedStar Health Behavioral Health"Nobody goes here because they're in a great place... Is the place perfect? No. Everywhere has things they can improve, but I will always say this place kept me alive... please don't let these low reviews stop you from getting help."
— LocalityBiz review of Sheppard Pratt Outpatient Mental Health Center"She listened to my thoughts and concerns about medication options, and carefully and fully described the medication(s) she prescribed. She is extremely kind and professional."
— Birdeye review of LifeStanceSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- October 2025 E-News – Behavioral Health System Baltimore, Inc. — Oct 21, 2025
- Connected Care Changes Outcomes—and Lives | Sheppard Pratt — Apr 15, 2026
- Improving Baltimore's response to behavioral health emergencies | WYPR — Nov 19, 2025
- Can Baltimore break its reliance on police as mental health responders? | Baltimore Beat — Sep 3, 2025
- Global Impact Wellness Launches Integrated Mental Health and Substance Use Treatment Program in Baltimore, Maryland — Apr 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health and behavioral health clinics clinics in Baltimore
Behavioral Health System Baltimore, Inc. is a Baltimore-based nonprofit organization (founded 2000) that provides leadership and advocacy to advance behavioral health and wellness. It aims to improve prevention, early intervention, treatment, and recovery for mental health and substance use disorders, focusing on older adults and aging, emotional support, and building a responsive, integrated system. Key facts: - Location: Baltimore, Maryland, USA (headquartered; 4 offices nationwide) - Size & finances: 43 employees; annual revenue about $3.44M; total funding ~$85K (notably two Horizon Foundation grants in 2022–2023) - Industry: Non-profit; aligns with behavioral health advocacy, healthcare, equity, and inclusion - Contact: elizabeth.unger@bhsbaltimore.org; main phone numbers listed in records - Website: bhsbaltimore.org If you’re looking for their mission, services, or leadership in Baltimore’s behavioral health system, this organization positions itself as a systemic advocate for better prevention, treatment, and recovery supports across communities.
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