The Johns Hopkins Wilmer Eye Institute
Ophthalmology and Eye Care Clinics • Baltimore, MD • 10 locations across Maryland and Virginia locations
About
The Johns Hopkins Wilmer Eye Institute in Baltimore is a nonprofit, nationally renowned ophthalmology center and the largest U.S. ophthalmic research and clinical enterprise. Founded in 1925 as the nation’s first university eye clinic, it offers state-of-the-art eye care, including routine eye services, refractive/optical/cosmetic care, eye trauma treatment, and surgery. It serves the Mid-Atlantic region and is Maryland’s designated eye trauma center. The institute provides clinical and research training, continuing medical education, and diversity programs, led by Dr. Peter McDonnell. Headquarters and main operations are in Baltimore, with 13 U.S. offices overall. Contact: 410-955-5080.
Clinic Type
Ophthalmology and Eye Care Clinics
Address
600 N Wolfe St, Baltimore, Maryland, US
Phone
410-955-5080
wilmerinfo@jhmi.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Johns Hopkins Medicine official site: 4.8 out of 5 stars (based on 26,726 ratings) (9,882 comments)
- Birdeye (Aggregate): 3.4 out of 5 stars (151 reviews)
Patients praise
- High clinical expertise and specialist knowledge
- Successful surgical outcomes and patient-reported life-saving care
- Specific doctors noted as professional, patient, and thorough
- Efficiency noted by some patients in specific locations or visits
Common complaints
- Long wait times for appointments and at the office
- Disorganized administrative or front-desk staff processes
- Perception of a impersonal, factory-like or cattle-call patient experience
- Difficulty with communication, including scheduling and obtaining medical records
- Issues with billing, insurance coordination, and receipt transparency
"When laser treatment stopped working, I was referred to Dr. Quigley. Without his expertise and six surgeries later which he also invented, I believe I would be blind. That is no exaggeration!"
— WebMD/Vitals review"The service is sooooooooooooooo bad, front desk is amazingly horrible. After waiting for well over one hour past our scheduled appointment... The receptionist told us every appointment was 3 hour long... Avoid this place if you can."
— TrustReviewers.com review"Many years ago I would have recommended Wilmer Eye Institute but I would definitely recommend against going to this ‘factory’ now. Everyone other than the receptionists who were very kind and helpful seem to be in a foul mood and rush patients in and out."
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- The Johns Hopkins Wilmer Eye Institute - Apple Maps — Apr 13, 2026
- Dr. Cindy Xinji Cai, MD - Baltimore, MD - Ophthalmology, Retina and Vitreous Diseases - Schedule an Appointment — Apr 15, 2026
- Dr. Susan B. Bressler, MD - Baltimore, MD - Ophthalmology, Retina and Vitreous Diseases - Schedule an Appointment — Apr 14, 2026
- Dr. Cody Richardson, MD - Baltimore, MD - Johns Hopkins Medicine — May 20, 2026
- Dr. Mustafa Iftikhar, MD - Baltimore, MD - Johns Hopkins Medicine — May 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
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