Gastroenterology | Digestive Care | MaineHealth Pen Bay ...
Gastroenterology • Bar Harbor, ME
About
MaineHealth Pen Bay Hospital (Pen Bay Medical Center) is a nonprofit, 106-bed community hospital in Rockport, Maine, part of the MaineHealth system. It offers a wide range of services and supports community health through education classes, screenings, events, and outreach. The hospital supports more than 30 specialty areas, including emergency care, primary care, and obstetrics/gynecology, and is a designated stroke center with recognition from the American Heart Association/American Stroke Association. It has a care team of over 1,100 and collaborates within the MaineHealth network for comprehensive care, including access to specialists, home health, hospice, and senior care services. For Gastroenterology or digestive care specifically, the hospital is part of a larger system (MaineHealth Medical Group) that includes 102+ physicians and advanced practitioners across more than 2,000 providers, offering broad GI and digestive health services within the network. If Bar Harbor is the reference point, Pen Bay serves mid-coast Maine communities and is connected to MaineHealth’s broader GI services. Contact: 207-301-8000 or 207-921-8491.
Clinic Type
Gastroenterology
Address
4 Glen Cove Dr. Suite 10 Rockport, ME 04856
Phone
207-301-5970
childcare@penbayhealthcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Eric Elton): 3.0/5 (17 ratings (1 review shown))
- Healthgrades (Dr. Steven Rogers): 4.1/5 star rating (21 reviews)
- Birdeye (MaineHealth Gastroenterology - Biddeford): 3.4/5 (5 reviews (Google: 5))
- WebMD (Dr. John Bancroft): 5.0/5 (7 ratings)
- Healthgrades (Dr. Neil Smith): (Overall patient satisfaction indicated as very high; recommendation 5/5) (Not stated in snippet)
- US News/Press Ganey (Dr. Joseph J. Minissale): Overall patient experience score based on (5/5 shown)
Patients praise
- Caring/competent providers and good bedside manner
- Explained conditions and treatments clearly; listened to patient concerns
- Staff/nurse communication praised (including specific nurses/MA in at least one review)
Common complaints
- Difficulty scheduling/long wait for appointments (need 2-3 months advance; may end up going to ER)
- Some patients felt visits were not attentive, didn’t review prior tests/records, and left feeling uncertain/confused
- Perceived dismissiveness or mismatch of care (e.g., told to try fiber/lifestyle changes despite specific motility issue; follow-up delays)
"“I were very disappointed with my visit with him. He was not attentive enough to my concerns. He didn’t go over my prior tests and medical records that were provided.”"
— WebMD review excerpt for Dr. Eric Elton"“Outstanding doctor! Dr. Rogers has great bedside manner and competent all around for his field.”"
— Healthgrades review excerpt for Dr. Steven Rogers"“The big problem is the practice in general. It is impossible to get an appointment if you are sick… Appointments must be made at minimum 2-3 months in advance.”"
— Healthgrades review excerpt for Dr. Steven RogersSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MaineHealth Pen Bay and Waldo Hospitals Issue Annual Report | MaineHealth — Feb 1, 2026
- Emma Hall, MD, Joins MaineHealth Pen Bay Hospital Hospitalist Medicine Department | MaineHealth — Nov 1, 2025
- MaineHealth Cardiology Rockport to Launch In-Person Advanced Heart Failure Program - Shop Midcoast Villager — Feb 17, 2026
- MaineHealth Pen Bay and Waldo Hospitals Announce New Cardiac Rehab Program | MaineHealth — Sep 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
More gastroenterology clinics in Bar Harbor
Summary tailored to your query: Medical services in Bar Harbor, ME - Bar Harbor is a municipal government agency and town in Hancock County, Maine. The official Bar Harbor website (barharbormaine.gov) provides town hall services, community information, and links to local government resources. - The town hosts medical-related institutions indirectly through its community and research presence (e.g., Mount Desert Island, College of the Atlantic, Jackson Laboratory, MDI Biological Laboratory) but the site does not specify a dedicated medical services department. - For direct medical services, residents typically use local healthcare providers in Bar Harbor and surrounding Hancock County, with access via Maine Route 3 and nearby facilities on Mount Desert Island. The town is adjacent to healthcare options in Ellsworth and other neighboring towns. - Key contact: Bar Harbor Town Hall and government offices via the official site; phone numbers listed on the site include 207-288-4098 and 1-207-288-1026. If you need specifics on clinics, hospitals, or emergency medical services in Bar Harbor, I can search for and summarize those from the latest local listings.
Summary: MDI Health (Mount Desert Island Health) is a nonprofit healthcare network based in Bar Harbor, Maine, serving Mount Desert Island and surrounding Hancock County communities. The organization operates a hospital, health centers, and Birch Bay Village, with a mission to provide compassionate care and strengthen community health. Key facts: founded in 1897, 124 employees (+5.4% YoY), annual revenue around $15.9M. Locations include Bar Harbor (HQ) and five offices across the United States. Contact: general emails mary.parham@mdihospital.org and media@mdihospital.org; main phone numbers: 207-801-5034 / 207-801-5042. Note: branding updated to MDI Health, reflecting a unified brand.
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