Saint Joseph Medical Group - Primary Care - Bardstown, KY
Family Medicine • Bardstown, KY • Since 2019
About
Summary: Saint Joseph Medical Group – Primary Care in Bardstown, KY is part of Saint Joseph Health, a large health system within CommonSpirit Health. The Bardstown location is connected to Flaget Memorial Hospital and serves the Bardstown area with primary care services as part of the broader Saint Joseph Health network, which includes multiple hospitals and clinics across Kentucky. The system emphasizes faith-based care, local partnerships, and expanding access to preventive and comprehensive medical services across 35 Kentucky counties.
Clinic Type
Family Medicine
Address
4371 New Shepherdsville Road, Second Floor, Bardstown, KY 40004
Phone
5023501022
MediaInquiries@CommonSpirit.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
https://www.commonspirit.org/find-a-location/chi-saint-joseph-medical-group-primary-care-3824
Telehealth
Yes. Virtual visits are available using Zoom; schedule by calling (859) 313-2255 for initial in-person visit
Emergency Care
Emergency Services available
Services Offered
Insurance & Payment
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Insurance, Self-pay, Co-pays due at time of service, Billing explanations available at clinic, Financial policies and accepted insurance plans explained on site, Billing and insurance guidance; bill payments accepted at checkout; patient portal for payments
Languages Spoken
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FAQs
What services does Saint Joseph Medical Group – Primary Care offer?
Primary care, preventive care, chronic disease management, workplace care, express care for minor non-emergency conditions, and connections to specialists within the health system.
How can I access my medical records?
Contact your provider’s office to request a medical release form. A signed, completed release form is required, and a fee may apply.
What insurance do you accept?
We accept most major insurance plans. All insurance copays, coinsurance and deductibles are due at the time of service. Please inform our receptionist of any changes to your address, phone number or insurance information.
Can I make a virtual appointment?
Yes. Virtual visits are available to new and existing patients using Zoom.
How much does a virtual visit cost; will I have a copay?
Copays depend on your insurance. If you have a copay for in-person visits, it will also apply to virtual visits.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.9/5 (21 reviews)
- Healthgrades: 27 ratings (no overall star shown in snippet) (27 ratings)
- WebMD (patient reviews for Dr. Shannon Woods, NP at this practice): Average 4.9/5 for Shannon Woods ((not stated in snippet))
- Wellness.com (Express Care listing; includes a negative and positive review text): 3.5 (plus other questionnaire-style 4.5 items shown) ((not stated))
- Vitals.com (practice/provider rating snippets): Provider ratings listed (e.g., 4.8, 4.1, 3.3; no single practice star shown) (Be first to leave a review (on some pages))
Patients praise
- Care teams/providers praised for listening, attentiveness, and thoroughness
- Follow-up and proactive assistance described (e.g., watching after reaction, personal call)
- Some staff/providers described as caring, friendly, and exceptional
Common complaints
- Long wait times / delays in being taken back
- Convenience issues such as less convenient location and bad parking
- Complaints about a specific doctor being uncaring/rude and allegedly money-focused (Express Care listing)
"“Sherry apologized, saying all the new stuff had her discombobulated... My care with Sherry was, as Always, exceptional.”"
— Birdeye review snippet for CHI Saint Joseph Medical Group - Primary Care"“The check-in process was great. I had to wait in the exam room for quite awhile...”"
— Birdeye review snippet for CHI Saint Joseph Medical Group - Primary Care"“Was this provider's office... [staff] friendly?... Did this doctor answer all of your questions?... Every question I had was answered thoroughly”"
— Wellness.com questionnaire-style review text on CHI Saint Joseph Medical Group - Express Care listingSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Claire Hicks, APRN, Joins Saint Joseph Medical Group Primary Care | CommonSpirit Health — Feb 13, 2026
- Saint Joseph Health welcomes Shaikun to Sleep Medicine Practice | Features | pmg-ky2.com — Feb 28, 2026
- Julia Richmond, PA-C, Joins Orthopedics Team in Bardstown | CommonSpirit Health — Sep 12, 2025
- Dr. James Brown Joins Saint Joseph Health Primary Care in London, KY | CommonSpirit Health — Mar 5, 2026
- Saint Joseph Health Launches ‘Reserve a Spot’ for Emergency Room Care | CommonSpirit Health — Dec 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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